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  • Entertainment Manager

    Gun Lake Casino (Wayland, MI)



    Apply Now

    Position Summary:

    Responsible for sourcing, negotiating, contracting, and executing property-wide entertainment and audio/visual strategies that drive incremental revenue to the property. Interfaces with other departmental and operations personnel to communicate and/or coordinate with those individuals to ensure all needs for entertainment events are communicated with responsible staff on all deliverables. Ensure all entertainment and audio/visual objectives are achieved while maintaining focus on the company's strategic goals.

    About Us:

    At Gun Lake Casino Resort, every Team Member is an ambassador, essential to the success of our company and our culture. We expect that all Team Members take personal ownership in ensuring that everything they do is in the best interest of Gun Lake Casino Resort and embody the core values of the Seven Grandfather Teachings:

     

    **Love** : Love your brothers and sisters and share with them.

    **Truth** : Be true in everything you do. Be true to yourself and to your fellow Humans.

    **Respect** : You must give respect if you expect respect. Respect everyone, all persons, and all the things created.

    **Bravery** : To do what is right, even in the most difficult of times.

    **Honesty** : Be honest in every action and provide good feelings in your heart.

    **Wisdom** : We cherish knowledge; wisdom is used for the good of the people.

    **Humility** : Know that you are equal to everyone else, no better, no less.

    In this Role:

    + Assists in planning annual entertainment strategy for the property and for multiple venues.

    + Work closely with property marketing, corporate entertainment, and production teams to evaluate and execute strategies to maximize return on investment and show attendance, while meeting overall company marketing goals.

    + Advances all aspects of headliner shows and special events including but not limited to audio and lighting, production, hospitality, transportation, security, labor, and other day-of-show needs.

    + Schedules and coordinates entertainment staff for audio/video setup of entertainment events and group sales functions to meet service expectations.

    + Assists banquets and catering with client-specific entertainment and A/V needs to be conducted on property.

    + Create, plan, adhere to, and execute the entertainment departmental budget.

    + Work with artist management for booking entertainment acts as well as utilizing local Promoters when necessary.

    + Work with booking agencies on negotiating artist costs, buyouts, and contracts; review riders for artists (hotels, transportation, catering, production, and special needs).

    + Book house bands/DJs, special event entertainment, celebrity appearances, and strolling entertainment as required.

    + Lead and execute the advance with the artist and work extensively with internal Entertainment staff to ensure production and technical specifications are met.

    + Responsible for coordinating, scheduling, and working with outside vendors, including but not limited to, sound companies and crew needs in order to execute the entertainment at the highest level.

    + Responsible for the presentation of all live entertainment; attends performances; monitors performances for material and production standards.

    + Attend performances for evaluation and research of demographics for possible future local, regional, and national touring acts at other venues.

    + Responsible for tracking other large performances/events throughout the market which could impact ticket sales and revenue, while analyzing industry trends, talent routing, budgeting, and individual show ticket pricing.

    + Responsible for compiling proformas for all ticketed/comped events and working closely with finance on post-show analysis as well as determining and achieving measures of success.

    + Responsible for researching ticket pricing based on artist and market when necessary.

    + Serve as primary contact for artists' tour managers/agents.

    + Work with Food & Beverage and Wawyé Oasis operations on booking availability in all entertainment venues.

    + Work with the Marketing department to create and maintain the master booking calendar.

    + Coordinate the development of advertising materials to support entertainment.

    + Schedule on-sale dates based on contract execution and work with the ticketing team to ensure contract needs are adhered to.

    + Arrange for billing or payment in accordance with contract agreement.

    + Generate accounting accruals for monthly entertainment expenses.

    + Assist in creating promotional-themed events involving entertainment.

    + Work in conjunction with all applicable departments to create a run of show and operation in preparation for, during, and after a performance.

    + Establish, update, and ensure full compliance with department Internal Controls, policies, procedures, and regulations.

    + Maintain and utilize data/networking via Pollstar or other entertainment memberships

    + Supports all service initiatives and participates in analysis, when needed

    + Responsible for always practicing, supporting, and promoting Gun Lake Casino Resort’s “Unsurpassed Service Standards.”

    + Maintain a high level of personal integrity on and off duty.

    + Practice teamwork, support fellow Team Members, and create an energized, positive, team-oriented work environment.

    + Interact with Guests in a friendly and courteous manner and handle all Guest opportunities promptly.

    + Must be able to effectively communicate both written and verbally with Guests, Team Members, and Management.

    + Maintain excellent grooming and uniform standards.

    + All other duties as assigned.

    Essential Qualifications:

    + Must be 21+ years of age.

    + Bachelor’s Degree from an accredited university with a concentration in Marketing, Music, Arts, Business, or related field required. Experience in lieu of education will be considered.

    + Minimum two (2) years of management experience required.

    + Minimum two (2) years of experience in negotiating and booking with national and local agents for entertainment preferred.

    + Minimum two (2) years of audio/visual/sound experience in executing concerts and/or technical knowledge preferred.

    + Casino entertainment preferred.

    + Work experience in the gaming or hospitality industry is preferred.

    + Must be able to obtain a gaming license through the Gun Lake Tribal Gaming Commission.

    Physical Requirements:

    + Requires normal, corrective vision range, the ability to see color, and the ability to distinguish letters, numbers, and symbols.

    + Must have the manual dexterity to operate job-related equipment.

    + Ability to sit, walk, stand, run, and climb stairs for the duration of shift.

    + Must have the ability to access all properties and areas.

    + Must be able to lift up to 50 lbs. with or without assistance.

    + Ability to read, write, and input data into the computer.

    + Ability to stoop, crouch and kneel.

    Work Conditions:

    Work is typically in an office environment; however, additional work areas may be unusually hot, cold, and/or noisy and may contain second-hand smoke. Tasks may be required to be performed from a sitting or non-sitting position in a confined area. Team Members may be required to stand, walk, lift, reach, push, pull, and grasp.

    Disclaimer and Conditions of Employment:

    The above statements are intended to describe the general nature and level of work being performed by persons assigned to this job. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required.

     

    All applicants must be able to demonstrate their US work authorization during the employment verification process. The pre-employment process also requires the ability to pass a criminal background investigation, and drug test.

    Indian Preference:

    The Match-E-Be-Nash-She-Wish Band of Pottawatomi Indians abides by Native American preference in its hiring and employment policies.

     

    Gun Lake Tribal Gaming Authority reserves the right to make changes to the above job description as necessary.

     


    Apply Now



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