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Description

Process pension applications and cross - check for correct documentation.

Coordinate w/ team to assist members w/ pension questions.

Will learn all and service all Pension plans.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides accurate and detailed Pension estimates and answers questions as requested by

members and Union Representatives.

• Answers inbound and outbound phone calls and provides explanations to members on the

origin and nature of problems or issues.

• Assists members with pension questions through the online member self-service portal via the

UFCW Trust website.

• Assists members in person with their questions regarding pension applications and inquiries.

• Identifies member issues rapidly and precisely. Solves problems and resolves issues, informing

the member regarding the issue and outcome.

• Reviews, analyzes, processes and verifies pension applications and inquiries completed by

other Pension Analysts.

• Processes retirement applications and verifies accuracy of information by developing and

documenting a written chronological order of events in a member’s work history by requesting,

researching, investigating, and analyzing pension data.

• Processes death notices and pension payment verification restarts, potential suspensions, and

pension payment void requests.

• Reconciling stale dated report, and other various tasks for the pension processes.

• Determines pension benefit eligibility, evaluates, and determines retirement types that the

member/beneficiary qualifies for, and calculates pension benefit amounts under all Pension

Plans administered by the Trust Fund.

• Processes retirement adjustments such as post age 70 accrual adjustments, Qualified Domestic

Relations Order (QDRO) carve outs and required joint and survivor benefit pop-ups under the

butcher plan.

• Reviews and processes suspensible service, rule of 85 calculations and projections, surviving

spouse applications, community share calculations based on divorce documentation directed by

stipulations and orders or qualified domestic relations orders, reciprocity agreements, external

reciprocity, credited services increases, and updates member records accordingly.

• Performs and/or verifies required calculation of vesting credit, plan service credit, account

balance, service breaks, and other issues.

• Initiates and prepares correspondence to members, beneficiaries, employers, and others

regarding general account information, pension history, monthly retirement benefits and

income tax reporting.

• Reviews, analyzes, processes, and mails requested information to set up facilitator, power of

attorney, and/or conservatorship.

• Performs data entry and data correction tasks to update and correct member information and

updates pension data in pension information systems.

• Responds to inquiries from active and formerly - active members, beneficiaries, and employers regarding

pension benefits.

Skills

pension plans, pension administration, pension, benefits administration, benefit plan, hippa, benefits verification

Top Skills Details

pension plans, pension administration, pension, benefits administration, benefit plan, hippa

Additional Skills & Qualifications

• Bilingual experience a plus.

• Knowledge of defined benefit and defined contribution plans a plus.

Experience Level

Entry Level

Pay and Benefits

The pay range for this position is $22.00 - $31.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

• Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Concord,CA.

Application Deadline

This position is anticipated to close on Jun 10, 2025.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.