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  • Business Operations Analyst

    TEKsystems (Phoenix, AZ)



    Apply Now

    Description

    Provides overall coordination, support, and maintenance necessary to ensure the proper implementation of new and transferred reporting processes and tools for the Fusion Program supporting the migration to Oracle Cloud.

     

    Participates in the development, analysis, planning, administration, communication, and implementation of Oracle suite tools serving the reporting needs of a high percentage of users across various business units. Serves as a business unit analytical expert for process analysis and reporting governance development. Works with other department functions to define opportunities, identify and implement solutions, and measure improvements to ensure desired results are achieved. Plans and assists in the implementation of solutions that will maximize organizational effectiveness. Learns and shares new processes and Oracle tools with business units, assisting in training plans and gap identification. Formulates, defines, and documents business impacts of program changes by clearly defining and understanding business requirements through research and fact-finding combined with a good understanding of business functions, systems, and industry standards. Assists with the development of less tenured personnel. This position requires a fundamental understanding of the operations required for business continuity, a willingness to ask questions, and a desire to engage with stakeholders across the organization, both vertically and horizontally

    MINIMUM REQUIREMENTS

    BS/BA equivalency or an equivalent combination of four years of relevant work experience and relevant college coursework in business, information technology or a related area. An additional eight (8) years of progressively responsible experience where a strong understanding of business unit operations, business unit systems, database design, structure, functions, and work processes, and experience with database tools has been obtained. Previous experience with the systems specific to the business area may also be required. Demonstrated knowledge of business processes and operational knowledge, including functions, procedures, processes, and computer systems.

     

    Ability to identify process improvement opportunities, gaps, data analysis, and recommended solutions that tie functional needs to technology solutions. Demonstrated project/team experience and ability to prioritize work. Ability to review data, see relationships and patterns, as well as possess strong analytical, communication, interpersonal, and organizational skills. Experience in managing projects and identifying and resolving issues. Expertise in PC applications, including advanced skill level in Microsoft Excel, Access, and Word. Requires proficient knowledge of emerging practices and technologies used within the business area. Knowledge of applicable federal and state laws, regulations, and standards impacting business areas. Demonstrated communication skills, both verbal and written.

    MAJOR ACCOUNTABILITIES:

    1)Participates or leads projects to formulate and define business needs, process/reporting enhancements or modifications, and objectives through research and fact-finding combined with a good understanding of business functions, systems, and industry requirements.

     

    2)Researches, analyzes, and resolves routine to complex business/operational problems for reporting utilized by individual business units or across the organization. Interfaces with Business Unit Leaders, Subject Matter Experts, Business Systems Analysts, or vendors to resolve issues as necessary. Follows up to ensure timely resolution of problems and ensure customer satisfaction.

     

    3)Participates in or oversees analysis, planning, and implementation of enhancements to new and existing processes/reports, to include both new and existing systems, applications, and tools. Ability to gather and write moderate requirements based on business needs, with consideration of business goals and future needs.

     

    4)Provides input and gathers functional requirements, policy/procedure interpretation, and future business system needs.

     

    5)Using quantitative metrics, analyze process designs, workflows, and suggest process improvement initiatives, which may include potential technology solutions to streamline, automate, and/or improve process efficiencies.

     

    6)With limited direction, coordinates and participates in the development of effective business cases using sound cost/benefit analysis. Keeps apprised of current and emerging trends for the business unit.

     

    7)Provides operational support for business area and multiple systems, including, but not limited to, research, gap analysis, training identification and delivery, and reporting functionality and data integrity testing.

     

    8)Writes, maintains, and supports a variety of reports or queries utilizing appropriate reporting tools. Assists in the development of standard and complex reports for the business unit. Assists in the development and maintenance of standardized business reporting protocol and ensures data integrity and consistency in all reporting aspects.

     

    9)May monitor and track business goals, activities, performance monitoring, and issues for an assigned unit(s) to keep management apprised of business unit activities.

     

    10)Actively shares knowledge of business/technical environment, priorities, and processes to less tenured personnel, including, but not limited to, designing training solutions for new users.

     

    11)Conducts research, performs data analysis, and reports findings through formal presentation

     

    Top Skills Details

     

    Operations analysis, Power BI, SQL, data analysis

     

    Additional Skills & Qualifications

     

    + The role will be reviewing the functional design

    + 5-7 years of experience

    + Financial/utilities experience is a plus.

    + Prior use of Oracle reporting

    + The contractor will be working 40 hours per week

    + The role will be hybrid

    + Match Fusion schedule

    + 3-4 days a week every other week

    + Could change – based on the needs of the project

    Experience Level

    Intermediate Level

    Pay and Benefits

    The pay range for this position is $25.00 - $35.00/hr.

     

    Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:

     

    • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave)

     

    Workplace Type

     

    This is a hybrid position in Phoenix,AZ.

     

    Application Deadline

     

    This position is anticipated to close on Jun 6, 2025.

    About TEKsystems and TEKsystems Global Services

    We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

     

    The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

     


    Apply Now



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