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Veterinary Client Services Representative I/II - WEC (CARE)

Work type: Staff Full-Time

Categories: Office/Administrative/Fiscal Support, Veteran's Preference Eligible, Veterinary Medicine/Animal Care

Department: 28360000 - VM-WORLD EQUESTRIAN CENTER

Classification Title:

Veterinary Client Services Representative I/II (CARE)

Classification Minimum Requirements

Classification Minimum Requirements are the baseline requirements forStaff Titles (https://teams-titles.hr.ufl.edu/) andAcademic Titles (https://titles.hr.ufl.edu/academic/) found at the University of Florida.

Client Service Representative I: High school diploma or equivalent and one year relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Client Service Representative II: High school diploma or equivalent and three years of relevant experience. Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience.

Job Description:

The University of Florida Veterinary Hospital at the World Equestrian Center (WEC), provides Small Animal primary care and urgent care services and Equine sports medicine, rehabilitation, and diagnostic imaging services. The Client Service Representative (CSR) is responsible for coordinating daily activity of patients, directing communications with clients during their visit, answering phones, and processing payments.

Why work for UF? We know you care about your own pets as much as we do our patients, so we offer discounts on treatments, procedures, and even food for all our employees’ pets. We encourage you to join our team and grow with us to make a difference.

Benefits:

Competitive Salary

Extensive Medical Benefits (including health, dental and vision)

Shift Differentials

CE Opportunities

Paid Time Off & Paid Holidays

Employee Discount

Available Shifts:

Varying shifts between the hours of 7am-7pm. Some weekend shifts required (with shift differential). May require working holidays (with premium pay).

This position is considered essential personnel and requires a post-offer health assessment.

Expected Salary:

$16-20

Preferred Qualifications

Previous experience working in a Client Service position in a relevant field

More than two years of work experience loading, unloading, restraining, and handling horses

Special Instructions to Applicants:

In order to be considered, you must upload your cover letter and resume.

Application must be submitted by 11:55 p.m. (ET) of the posting end date.

This is a CARE position offering limited benefits, including health insurance and paid time off. When appropriate certifications are achieved, promotional opportunities to a level II title may be available. This position will also become eligible for transition into a TEAMS (staff) salary plan.

This position is eligible for Veteran’s preference. If you are claiming Veteran’s preference, please upload a copy of your DD 214 Member Copy 4 with your application for consideration. See ourVeteran's Preference Page (https://jobs.ufl.edu/applicant-resources/veterans/) for more specific information.

Health Assessment Required:Yes; Must be able to lift a minimum of 40 lbs, bend, kneel, pull, push, twist and stand for an extended period of time.

Advertised: 04 Jun 2025 Eastern Daylight Time

Applications close: 11 Jun 2025 Eastern Daylight Time