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HUMAN SERVICES COUNSELOR II - 64029469

Date: Jun 4, 2025

The State Personnel System is an E-Verify employer. For more information click on our E-Verify Website (http://www.dms.myflorida.com/workforce\_operations/human\_resource\_management/for\_job\_applicants/e\_verify) .

Requisition No: 854273

Agency: Department of Health

Working Title: HUMAN SERVICES COUNSELOR II - 64029469

Pay Plan: Career Service

Position Number: 64029469

Salary: 1,598.52 bi-weekly

Posting Closing Date: 06/09/2025

Total Compensation Estimator Tool (https://compcalculator.myflorida.com/)

Human Services Counselor II

This is an office-based position within the Maternal & Child Health Home Visiting Division, under the supervision of the Human Services Program Supervisor II, Healthy Families. The Office Based Human Service Counselor II functions as part of the Coordinated Intake & Referral Team, which is a collaboration between the Healthy Families Program and the Healthy Start Coalition. This position completes initial interviews with pregnant women to determine which home visiting programs they are eligible for and which programs will best fit their needs and preferences. This position then completes all the necessary paper and computer documentation to finish the process. This position will work within a designated prenatal physician’s office within Pinellas County and will be required to travel to attend meetings, attend trainings or cover another physician’s office. This is a professional position that requires excellent verbal and written communication skills and the applicant must demonstrate the ability to work with diverse ethnic, and socio-economic populations. This position requires the ability to work well independently and work at part of a team. The ability to multi-task and prioritize tasks is essential. The ability to work with a variety of personalities is a must.

Your Specific Responsibilities:

Assessment and Eligibility

+ Provides office-based intake and referral services in a clinic setting including completion of the initial intake, assessment and linkages to services.

+ Determines participant needs through interviews during prenatal visits.

+ Accurately reviews Healthy Start Prenatal Risk Screening instrument on all OB patients seen at clinic.

+ Explains the benefits and purpose of available home visiting services.

+ Ensures required efforts are made when speaking to clients, to ensure all pregnant women are outreached.

+ Treats all with dignity, respect, courtesy and sensitivity.

+ Complies with HIPAA requirements regarding confidentiality of protected health information.

+ Educate and improve families’ knowledge and understanding of available resources and services that support the well-being of the family.

+ Facilitates family’s choice of home visiting and other programs based on their needs and preferences and the information identified through the Healthy Start screen or other screening or assessment tools.

+ Develop and maintain a comprehensive understanding of maternal/familial/child health issues that are risk factors during pregnancy and early childhood. This includes medical, family violence, mental health, father, and co-parenting services in the community.

+ Develop and maintain positive working relationships with partner programs and medical providers.

+ Work with supervisor and providers to support, train and resolve issues with Healthy Start screenings.

+ Assesses client and family mental health needs and identify trauma and toxic stressors; refer to appropriate programs and services.

+ Generate necessary correspondence in compliance with program guidelines and expected communications with providers.

+ Maintain accurate records and document actions taken, including tracking of referrals and partner program enrollment outcomes in a timely manner and following program guidelines.

+ Develop and maintain excellent working knowledge of electronic record system and Healthy Start Standards and DOH, Healthy Families Program guidelines.

+ Prepare and submit appropriate reports, accurately and on a timely basis.

+ Provide community outreach and education on the Healthy Start Coalition and its programs and partner home visiting programs through meetings, presentations, health/social service/back to school and other events/fairs.

+ Demonstrates ability to function effectively as part of a team by: providing prompt communication to team members regarding consumer issues

+ Displays a willingness to cover duties for other team members when necessary.

+ Incorporates knowledge of risk factors into daily activities.

+ Coordinates efforts with the Healthy Start Coalition, the Coordinated Intake and Referral program, and the Department of Health, Healthy Families Program.

Required Knowledge, Skills, and Abilities:

+ Effectively applies basic counseling skills with families such as developing rapport, establishing & maintaining effective supportive professional boundaries, using active listening & reflection. Knowledge of maternal and child health, infant mental health, child development and trauma informed care practices.

+ Excellent written and verbal communication skills.

+ Effectively utilize Microsoft office programs and possess basic computer skills.

+ Must be able to work independently and effectively.

+ Can demonstrate sound judgment, dependability, and good teamwork and communication. skills. Must be able to handle sensitive and confidential situations with discretion.

+ Has a tactful, pleasant, and friendly approach in dealing with families, staff, guests, and individuals within the community.

+ Has the ability to work flexible hours as needed, including evenings/Saturday.

+ Can travel within Pinellas County and state as needed; must be flexible with respect to daily work location.

+ Must have a valid Florida driver’s license and the ongoing use of a reliable automobile.

+ Travel to state/national conference(s) may be required.

Qualifications:

Minimum-

+ Computer proficient, including Microsoft Office Suite, and internet.

+ Reliable transportation daily to get to multi-site work locations, trainings, and meetings.

+ Ability to work a flexible schedule, including evenings and Saturdays.

Preferred-

+ A bachelor's degree with a minimum of two year's experience working with pregnant women and/or families with children aged zero to five years old OR;

+ An associate's degree and a minimum of three years experience working with pregnant women and/or families with children aged zero to five years old.

+ Bilingual in English and Spanish with speaking, reading and written fluency.

+ Florida Department of Health Mission, Vision, and Values:

Mission:

To protect, promote & improve the health of all people in Florida through integrated state, county & community efforts.

Vision:

To be the Healthiest State in the Nation.

Values:

I nnovation: We search for creative solutions and manage resources wisely.

C ollaboration: We use teamwork to achieve common goals & solve problems.

A ccountability: We perform with integrity & respect.

R esponsiveness: We achieve our mission by serving our customers & engaging our partners.

E xcellence: We promote quality outcomes through learning & continuous performance improvement.

Where You Will Work:

Position will be located in the following OB/GYN clinics: EVARA Clearwater & Turley Family Health Center

The Benefits of Working for the State of Florida:

Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:

+ Annual and Sick Leave benefits;

+ Nine paid holidays and one Personal Holiday each year;

+ State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options;

+ Retirement plan options, including employer contributions

(For more information, please click www.myfrs.com);

+ Flexible Spending Accounts;

+ Tuition waivers;

+ And more!

For a more complete list of benefits, including monthly costs, visit www.mybenefits.myflorida.com.

Please be advised:

Your responses to qualifying questions for this position must be verifiable by documentation provided through the electronic application process.

This position requires a security background check and/or drug screening and participation in direct deposit. Any misrepresentations or omissions will disqualify you from employment consideration. Note: You will be required to provide your Social Security Number (SSN) in order to conduct this background check Successful completion of a drug test is a condition of employment for safety-sensitive positions.

Male applicants born on or after October 1, 1962, will not be eligible for hire or promotion unless they are registered with the Selective Services System (SSS) before their 26th birthday, or have a Letter of Registration Exemption from the SSS. For more information, please visit the SSS website: http://www.sss.gov

If you are a retiree of the Florida Retirement System (FRS), please check with the FRS on how your current benefits will be affected if you are re-employed with the State of Florida. Your current retirement benefits may be canceled, suspended or deemed ineligible depending upon the date of your retirement.

The successful candidate will be required to complete the Form I-9 and that information will be verified using the E-Verify system. E-Verify is operated by the Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility.

Incumbents may be required to perform emergency duty before, during, and/or beyond normal work hours or days.

All Florida Department of Health positions require the incumbent to be able to learn and communicate effectively, orally and in writing, in English. Applicants who do not meet this requirement will not be considered.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer and does not tolerate discrimination or violence in the workplace.

Applicants requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-877-562-7287). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

Florida has the third largest population of veterans in the nation with more than 1.5 million service men and women. The Florida Department of Health (department) is committed to serving members of the United States Armed Forces, veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Through the Department's VALOR program, which expedites licensing for military veterans, the Department also waives initial licensing and application fees for military veterans who apply for a health care professional license within 60 months of an honorable discharge. These initiatives help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country.

The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.

Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (1-866-663-4735). Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.

The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.

VETERANS’ PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans’ Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans’ Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans’ Preference documentation requirements are available by clickinghere (http://www.dms.myflorida.com/content/download/97612/566545) . All documentation is due by the close of the vacancy announcement.

Location:

CLEARWATER, FL, US, 33755 ALACHUA, FL, US, 32315

Nearest Major Market:Tampa