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Driver License Staff Coordinator- Remote

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Driver License Staff Coordinator- Remote

Salary

$57,708.00 - $66,372.00 Annually

Location

Denver, CO

Job Type

Full Time

Job Number

TAA-00413-05/2025

Department

Department of Revenue

Division

Motor Vehicles - Driver License

Opening Date

06/04/2025

Closing Date

6/13/2025 5:00 PM Mountain

FLSA

Determined by Position

Type of Announcement

This position is open only to Colorado state residents.

Primary Physical Work Address

2829 W Howard Pl 4th Fl, Denver, CO 80204

FLSA Status

Non-Exempt; position is eligible for overtime compensation.

Department Contact Information

Nicole Hartog, HR Analyst [email protected]

How To Apply

Please submit an online application for this position at https://www.governmentjobs.com/careers/colorado. Reach out to the Department Contact to apply using a paper application, including any supplemental questions. Failure to submit a complete and timely application may result in the rejection of your application. Applicants are responsible for ensuring that application materials are received by the appropriate Human Resources office before the closing date and time listed.

+ Description

+ Benefits

+ Questions

Department Information

The mission of the Colorado Department of Revenue (CDOR) is to become a trusted partner to every Coloradan to help them navigate the complexities of government so they can thrive. We are driven by our values of service, teamwork, accountability, integrity, and respect.

The vision of the department is to empower businesses and individuals through quality customer service, innovation, and collaboration. We celebrate diversity and support an equitable and inclusive culture. We embrace our differences because we believe this brings innovation to our work. For more exciting information about the Department of Revenue, please enjoy this brief video !

Helpful tips for applying:

Applying for a Job with the State of Colorado .

What Happens After You Apply. (https://youtu.be/Bevm6F3LfBM)

Description of Job

Division of Motor Vehicles (DMV)

Do you have a passion for making a difference in Coloradan’s lives? Do you like being involved in complex and critical policy issues that have wide-scale impact? Enjoy motivating, developing, and guiding people to reach a common goal? The Division of Motor Vehicles (DMV) has a job opportunity for someone who is passionate about leading teams, developing strategic goals and priorities, and driving results. We want to tap into your love of making an impact for our customers and our remarkable employees who make a difference every day all over Colorado. Watch this short video (https://youtu.be/9isQWl9grYc) of what it’s like to work at the DMV!

What we do:

The Driver License (DL) section provides Colorado credentials to the citizens throughout the state which include driver licenses, instruction permits, commercial driver licenses, and identification cards.

TheDriver License Staff Coordinator will also serve as a Human Resources Liaison responsible for the coordination of HR related hiring, onboarding, offboarding, leave balance management, document collection, training tracking for the Driver License Section. This position is a liaison between the Driver License Section and the Office of Human Resources (OHR).

Specific duties and responsibilities include, but are not limited to:

Position Utilization & Requisition Creation:

+ Maintains and updates Staffing Plan for the Driver License section to provide to the director and OHR for approval.

+ Oversees the creation of requisitions (4511 form) for the DL section.

+ Serves as the point of contact for OHR in regards to requisitions this position submits.

+ Oversees the DL organization chart and updates on a daily/weekly basis.

+ Serves as a point of contact for appropriate OHR certified personnel regarding projected personnel changes.

+ Maintains the 4511 Tracker and updates as needed.

+ Works closely with DL hiring managers and the HR Analyst to report vacancies, job announcements needed, etc. to ensure vacancies are filled efficiently.

+ This position will also oversee the utilization management of Temporary employees for the Section.

+ This position analyzes and identifies inefficiencies in the unit level hiring process, and determines solutions to that process; recommending changes as appropriate.

Background Screening Management:

+ Oversees Criminal Background checks and fingerprinting processes are completed by Driver License Hiring Managers.

+ Responds to requests from OHR to obtain additional information as needed for those employees who do not pass the CBI and/or FBI background check and presents OHR findings and recommendations based on DOR Background Check Policy (DOR-042).

+ Submits and obtains/receives information from OHR on pre-employment background and tax checks.

+ Notifies and coordinates with the hiring managers when applicants are approved to hire from OHR.

Onboarding:

+ Oversees and coordinates with the appropriate Office Manager the process for unit level new employee orientation for all new permanent and temporary employees in the DL Section.

+ This position is also responsible for ensuring all necessary new employee paperwork is completed, processed and provided to OHR in a timely manner.

+ This position is responsible for maintaining and updating the DL Section's employee orientation process (business procedures, etc.).

Operational Staffing Reporting :

+ Provides management a continuous overview of DL Section personnel actions, reallocations, and filling of vacancies, to include maintaining the appropriate files and completion of the required paperwork.

+ This position also is responsible for communicating and coordinating with management and staff regarding important personnel deadlines, commitments, and processes.

+ Ensures the proper implementation of HR records retention for the DL unit.

+ Conducts ongoing training/presentations with Ops/Supervisors/Hiring Managers on HR hiring processes.

+ This position will also maintain reporting and operational management of the budget for Personal Services.

Leave Administration: Liaison with DOR/OHR (Office of Human Resources) for leave administration including circulation of OHR monthly Employee Leave Status sheets to Ops Managers and Supervisors.

Ad Hoc Reporting: Prepares a battery of monthly Dashboard Reports, including monthly Employee Turnover Report, and information provided by OHR. Partners with the appropriate OHR personnel to provide an interpretation or plan of action to address turnover concerns.

This is a remote position, as such you will be primarily tasked with performing work duties via flex-place (aka telework, work-from home arrangements) with infrequent on-site visits as required

Minimum Qualifications, Substitutions, Conditions of Employment & Appeal Rights

Residency Requirement:

This posting is only open to residents of the State of Colorado at the time of submitting your application.

Class Code & Classification Description:

H1B3XXADMINISTRATOR III (https://drive.google.com/file/d/0B4enHpLSVk4eWkZaX3pITkthalE/view?usp=sharing&resourcekey=0-7JnyseeYiyxZjlARRHfAZg)

MINIMUM QUALIFICATIONS:

Experience Only:

Six (6) years of relevant experience in an administrative role, office or program management, Human Resources, or other occupation related to the work assigned to this position.

OR

Education and Experience:

A combination of related education and/or relevant experience in an occupation related to the work assigned equal to six (6) years.

Preferred Qualifications:

The ideal candidate will possess the following skills and experience:

+ Public Sector experience in a regulatory work environment in which laws, rules, and regulations are put into place

+ Highly developed problem solving skills

+ Strong organizational skills and attention to detail

+ D emonstrated professional written & verbal communication skills

+ Prior work in a high stress environment maintaining a professional attitude

+ Collaboration and teamwork skills

+ Prior work experience in Human Resources

Conditions of Employment with the CDOR :

Employees are in a position of public trust in the performance of their job duties and must operate in a manner that maintains the highest standards of honesty, integrity, and public confidence.

As a condition of employment with the CDOR , all personnel must file all necessary Colorado Individual Income Tax (CIIT) returns and pay tax obligations, therefore all employees must undergo a pre-employment evaluation of their tax records/accounts to ensure compliance with this policy. Final candidates must also complete a successful background investigation and reference check prior to appointment. Certain positions based on duties may require scheduled background investigations.

Pursuant to the Universal Driving Standards Policy (https://osc.colorado.gov/sites/osc/files/documents/Universal%20Policy%20Driving%20Standards.pdf) , any worker who will be expected to drive a State-owned vehicle is responsible for maintaining a safe driving record and a valid driver license prior to driving any State-owned vehicle.

To be compliant with the new fleet vehicle policy, Motor Vehicle Records (MVRs) will be pulled for review for workers who:

+ Have an assigned State fleet vehicle

+ Are required to operate a vehicle as part of the position

+ Utilize a State fleet vehicle as a pool vehicle

Minimum Qualification Screening

A Human Resources Analyst will only review the work experience/job duties sections of the online job application, to determine whether you meet the minimum qualifications for the position for which you are applying. Only complete applications submitted before the closing date of this announcement will be reviewed.

+ Cover letters and resumes WILL NOT be accepted in lieu of the official State of Colorado online application. CDOR does not accept attachments of any kind during the application process. Part-time work experience will be prorated.

+ Applicants must meet the minimum qualifications to continue in the selection process for this position.Do not use "see resume" or "see attached" statements on your application.

+ List your employment history starting with the most recent job, including part-time, temporary, and volunteer jobs. If more than one job was held with a given organization, list each job held as a separate period of employment.

+ Information must be accurate, including dates of employment. If it is found that information provided is falsified, you will not be considered for a job with the State of Colorado and/or may be removed from a job after hire.

+ The eligible list established from this posting may be used to fill additional vacancies.

Email Address:

All correspondence regarding your status in the selection/examination process will be conducted via email. Please set up your e-mail to accept messages from "state.co.us" and "[email protected]" addresses. It is your responsibility to ensure that your email will accept these notices and/or review your junk mail and spam filtered email.

If you receive notice that you have been eliminated from consideration for this position, you may file an appeal with the State Personnel Board or request a review by the State Personnel Director.

Appeal Rights:

An applicant who has been removed from an employment list or removed from consideration during the selection process may request a review by the State Personnel Director.

As an applicant directly affected by the results of the selection or comparative analysis process, you may file a written appeal with the State Personnel Director.

Review of the completed, signed and submitted appeal will be timely on the basis of written material submitted by you, using the official appeal form signed by you or your representative. This form must be completed and delivered to the State Personnel Board by email at [email protected] within ten (10) calendar days from your receipt of notice or acknowledgement of the Department’s action.

For further information on the Board Rules, you can refer to 4 Colorado Code of Regulations (CCR) 801-1, State Personnel Board Rules and Personnel Director's Administrative Procedures, Chapter 8, Resolution of Appeals and Disputes, at spb.colorado.gov/board-rules .

Supplemental Information

Equity, Diversity, and Inclusion Compliance

The State of Colorado believes that equity, diversity, and inclusion drive our success, and we encourage candidates from all identities, backgrounds, and abilities to apply. The State of Colorado is an equal opportunity employer committed to building inclusive, innovative work environments with employees who reflect our communities and enthusiastically serve them. Therefore, in all aspects of the employment process, we provide employment opportunities to all qualified applicants without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity or expression, pregnancy, medical condition related to pregnancy, creed, ancestry, national origin, marital status, genetic information, or military status (with preference given to military veterans), or any other protected status in accordance with applicable law.

The Colorado Department of Revenue is committed to the full inclusion of all qualified individuals. As part of this commitment, our agency will assist individuals who have a disability with any reasonable accommodation requests related to employment, including completing the application process, interviewing, completing any pre-employment testing, participating in the employee selection process, and/or to perform essential job functions where the requested accommodation does not impose an undue hardship. If you have a disability and require reasonable accommodation to ensure you have a positive experience applying or interviewing for this position, please direct your inquiries to our ADAAA inbox,[email protected].

We are committed to building work environments that are inclusive and reflect our communities and the diverse talents of all people. We strongly encourage candidates from all backgrounds and abilities to apply.

If not applying online, submit application to:

If you are not able to submit an online application, a paper application is available at this link: PDF State Paper Application (https://careers.colorado.gov/sites/careers/files/documents/Colorado-Paper-Application-202011-enabled.pdf) (Download PDF reader). Paper applications must be received via email to

[email protected] by the closing date and time of the application period listed on this announcement.

Methods of Appointment:

Appointment to the vacancy or vacancies represented by this announcement is expected to be from the eligible list created. However, at the discretion of the appointing authority, the position(s) may be filled by another method of appointment for a valid articulated business reason.

Step Pay Program:

Per the requirements of the Step Pay Program, any former or current State employee must be paid a rate that is equal to or greater than the appropriate step pay rate within their classification's pay range based on completed years in their current class series.

The State of Colorado offers permanent employees a variety of benefits including medical, dental, life and disability insurance, as well as a comprehensive leave program. Please click the following link for detailed information: www.colorado.gov/pacific/dhr/benefits

Please note that each agency's contact information is different; therefore, we encourage all applicants to view the full, official job announcement which includes contact information and class title. Select the job you wish to view, then click on the "Print" icon.

01

The ideal candidate will have prior work experience in Human Resources. Please detail your specific HR experience and the types of HR functions you performed. If you do not have prior Human Resources experience, list N/A.

02

This is a remote position, primarily tasked with performing work duties via flex-place with infrequent on-site visits. Describe your experience working in a remote capacity and how you ensure effective communication and productivity.

03

Please describe your experience in communicating and coordinating with management and staff regarding important personnel deadlines, commitments, and processes.

04

The Driver License Staff Coordinator serves as a liaison between the Driver License unit and the Office of Human Resources (OHR). Describe your experience with acting as a liaison between departments.

05

The role involves analyzing and identifying inefficiencies in the unit-level hiring process and determining solutions. Provide an example of a time you identified an inefficiency in a process and how you went about recommending or implementing a solution.

06

Did you hear about this job from a DOR employee or job fair/event? If yes, please indicate the name of the employee or event that you attended.

07

DOR/DMV - Applicants for State of Colorado classified positions must be current residents of Colorado. Are you a current resident of the State of Colorado who can provide proof of Colorado residency?

+ Yes

+ No

08

CDOR - Are you aware of anyone with whom you have a personal relationship (including, but not limited to, any family members or those you or a family member have an intimate relationship with) currently employed with DOR? If yes, please provide the name of the employee and the Division they work in. Per DOR Policy OHR-006, family includes spouse, partner, child, parent, sibling, grandparent, grandchild, aunt, uncle, niece, nephew, or cousin, including those related by marriage, civil union, common law, blood, adoption or foster care.

Required Question

Employer

State of Colorado

Address

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Website

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