"Alerted.org

Core Role Purpose:

The Benefits Administrator is a key partner in fostering a supportive and transparent work environment by managing and communicating benefits and leave programs with clarity and empathy across the organization. They ensure employees feel valued and understood, navigating unique requests and family company dynamics with respect and professionalism, while also safeguarding the company’s financial health and long-term success. The position will directly report to the Director - HR Service Delivery and Administration.

Key Responsibilities

+ Administer employee benefits programs, including health, dental, vision, retirement, and wellness plans.

+ Conduct benefits orientation and open enrollment sessions for new and existing employees.

+ Advise employees on eligibility, plan details, and coverage options.

+ Support employees during claims, enrollment changes, and life event updates.

+ Act as a liaison between employees and external benefits providers to resolve issues and ensure high service levels.

+ Prepare clear and informative benefits communication materials including memos, FAQs, and presentations.

+ Maintain accurate benefits records, enrollment data, and contributions in the HRIS.

+ Assist with leave programs—advise employees and managers on maternity/paternity, medical/disability, military, and unpaid leave.

+ Record leave activity and ensure appropriate updates in payroll and timekeeping systems.

+ Provide backup support to the Leave Administrator during absences or peak periods.

Qualifications

+ Bachelor’s degree in Human Resources, Business Administration, or related field preferred.

+ 0–4 years of experience in benefits administration or a related HR function.

+ Working knowledge of employee benefits and leave programs (FMLA, ADA, etc.) preferred.

+ Familiarity with Workday HCM, benefits admin tools, and payroll systems.

+ Strong communication, organizational, and customer service skills.

+ Detail-oriented with a high degree of accuracy and discretion.

+ Organizational savvy and the humility to accept feedback with grace and a growth mindset.

+ Confidence and compassion to deliver candid feedback in a way that supports both personal and professional development.

Essential Attributes and Approach:

+ Relatable and Adaptable:

Easily builds rapport and adapts communication styles to connect authentically with different personalities and backgrounds. Approaches every interaction with empathy and open-mindedness, even during challenging conversations.

+ Patient and Professional:

Maintains composure and professionalism while navigating unique or complex requests. Balances empathy with clear, consistent messaging to build trust, uphold company policies, and consider the financial impact of decisions.

+ Technically Savvy and Efficient:

Demonstrates proficiency with HR and benefits systems (e.g., Workday, payroll and timekeeping tools) to ensure processes are streamlined, timely , and accurate . Leverages technology to deliver productive outcomes while maintaining attention to detail and data integrity.

+ Open and Growth-Oriented:

Actively seeks and incorporates feedback to refine processes and improve outcomes. Recognizes that feedback is a gift and uses it to enhance both personal and organizational performance.

+ Caring and Candid Communicator:

Confidently delivers feedback and information with care, clarity, and honesty. Understands that clear communication , especially in delicate situations , strengthens relationships and supports both employee well-being and company goals.

+ Organizationally Savvy and Humble:

Navigates the complexities of a family-owned company environment with an understanding of its unique dynamics. Balances respect for traditions and relationships with the need to evolve, adapt, and ensure decisions align with the company’s financial and cultural sustainability.

+ Effective Execution and Alignment

D emonstrates exceptional multitasking ability while bridging communication and priorities between internal teams and external partners.

+ Balanced Perspective:

Recognizes that benefits administration is not only about supporting employees but also about upholding the company’s financial responsibility . Strives to find the apex between employee satisfaction and company financial health, ensuring decisions support Ultradent’s long-term success.

Ultradent is an Equal Opportunity and Affirmative Action Employer. We are a global culture where differences are sought after, welcomed, and embraced. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.  VEVRAA Federal Contractor: For more information please contact us at [email protected]. PWDNET

WHY WORK AT ULTRADENT:

Ultradent Products, Inc., is a collaborative and hard-working company with a 45-year history of innovation. Ours is a fun, fast-paced work environment dedicated to providing unique, solution-oriented products to dentists—and their patients—across the globe. Our company was built on a foundation of innovation, integrity, hard work, quality, and care, and we put those values into everything we do. We ask all colleagues to seek out the excluded, enhance the team, share feedback fearlessly, welcome feedback humbly, amplify all voices, and embrace our differences. Hear what some of our employees have to say #whyiultradent : https://youtu.be/UGpDHCaZ\_Yw.

WHAT BENEFITS AND PERKS YOU'LL GET AT ULTRADENT:

+ Medical/Dental & Other Insurances (eligible the first of month after 60 days)

+ Health Savings Account with employer contribution

+ 401K Plan with employer matching contribution

+ Employee access to discounted Ultradent products

+ Excellent Paid Time Off (PTO) and Medical Time Off (MTO) account to support medical and military events

+ Five days paid between Christmas and New Years

+ Education Assistance

+ Onsite Fitness Center