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Summary The Architect of the Capitol (AOC), Office of the Chief of Operations, House Office Buildings (HOB) is seeking a Human Capital Program Specialist to serve as a resource, consultant and advisor to employees, supervisors, and management officials on Human Capital activities and functions within the Jurisdiction. Responsibilities The individual selected for this position will serve as a resource, consultant, and advisor to Employees, Supervisors, and Management officials on human capital activities and functions within the jurisdiction. Key Responsibilities: Human Capital Coordination Serving as the key point of contact to ensure that Human Capital policies, processes, procedures and initiatives are implemented in the jurisdiction. Providing extraordinary customer service to all stakeholders. Researching, analyzing, and performing various Human Capital activities for the purpose of processing various types of personnel actions (career ladders, separations, reassignments, realignments). Responding to inquiries from applicant regarding the application process. Arranging interviews for applicants being considered. Conducting reference checks utilizing best practices. Assisting in conducting outreach and recruitment to attract applicants for vacancy announcements and for temporary projects. Conducting positive human capital interventions. Recommends hiring flexibilities and retention strategies to reduce turnover and maintain a high-quality workforce. Advising top management on training solutions to improve employee retention and ensure the right mix of skills to address current and emerging mission requirements. Ensuring that effective diversity management strategies are in place to provide accountability, fairness and foster an inclusive workforce. Preparing and contribute to reports and other presentations on program planning and evaluations. Human Capital Liaison Activities Serving as coordinator for office programs such as training, travel and transit subsidy. Updating and preparing periodic reports. Notifying Supervisors of mandatory requirements for employees requiring certification or recertification. Maintaining records of training for employees. Publishing training calendar of upcoming courses and notifies employees and their supervisors of upcoming schedules of training. Coordinating with the Human Resources Management Division to attain information for AOC wide programs. Serving as a lead on all Performance Management and Training and Development related activities, including but not limited to ensuring HOB achieves 100% compliance with performance-related timelines on annual rating of records and mid-year reviews. Facilitating the resolution of rating of records disputes in conjunction with the ombudsman office, HCMD or DI/DR. Assisting the supervisory team with effective rating of record processes, goal setting, IDP establishment and performance improvement plans as required by policy. Serving as a customer service representative to Supervisors and Employees and liaison for human capital concerns. Assisting with personnel actions required for recruitment, placement and separations. Provides guidance to employees on benefits and retirement information. Designing, developing and carries outreach efforts to establish and maintain effective working relationships with HCMD and CFO, and AOC senior management staff. Establishing and maintaining close and cooperative working relationships with management officials to advance the programs and objectives of the Jurisdiction. Communicating with the management team on the status of different work activities and efforts. General Office Support Duties Performing a variety of general office support services including typing, filing, record keeping, and data entry. On an as-needed basis, receives visitors to the Superintendent’s Office. Answers their questions or directs them to the appropriate person to obtain the requested information. Screening all calls and visitors, referring them to staff when appropriate while answering questions and completing business involving established policy or routine matters without referring people to the supervisor. The ideal candidate for this position is knowledgeable of compliance with applicable AOC and Occupational Safety and Health Administration (OSHA) safety rules and regulations. Requirements Conditions of Employment Key Requirements: You must be able to pass a drug test Your resume and question responses must demonstrate the job-related KSAs. You must meet the definition of specialized experience. To be employed by the Architect of the Capitol in a paid position, an individual must meet one of the categories below: A citizen of the United States. A person who is lawfully admitted for permanent residence and is seeking citizenship as outlined in 8 U.S.C. 1324b(a)(3)(B); A person who is admitted as a refugee under 8 U.S.C. 1157 or is granted asylum under 8 U.S.C. 1158 and has filed a declaration of intention to become a lawful permanent resident and then a citizen when eligible; A person who owes allegiance to the United States (nationals of American Samoa, Swains Island, and the Northern Mariana Islands, and nationals who meet other requirements described in 8 U.S.C. 1408); or A person who is currently an officer or employee of the Government of the United States. Qualifications You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. Additional information on the qualification requirements is outlined in the OPM Qualifications Standards Handbook of General Schedule Positions. It is available for your review on the OPM web site at OPM Qualification Standards Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Candidates for the GS-09 grade level must have at least 52 weeks of specialized experience equivalent to the GS-08 grade level in the Federal service. Specialized experience for this position includes: Gathering information, identifying and analyzing issues, and developing recommendations to resolve substantive problems of effectiveness and efficiency of work operations in a program or program support setting. Applying HR concepts, principles, policies, and regulations in providing analysis, interpretation, application, and modification of HR policies and programs. Providing authoritative advice and guidance to address a wide-range of HR issues within multiple HR functional areas including but not limited to staffing and recruitment, performance management, employee relations, work-life balance, executive resources, etc. Specialized experience is experience that has equipped you with the particular knowledge, skills and abilities to perform successfully the duties of the position, and that is typically in or related to the position to be filled. To be creditable, specialized experience must have been equivalent to at least the next lower grade level. Candidates for the GS-11 grade level must have at least 52 weeks of specialized experience equivalent to the GS-10 grade level in the Federal service. Specialized experience for this position includes: Applying HR concepts, principles, policies, and regulations in providing analysis, interpretation, application, and modification of HR policies and programs. Informing Supervisors of potentially controversial findings, issues, or problems with potential widespread impact. Leading and championing HR programs and program improvement projects on human capital programs. Providing expert and authoritative advice and guidance to address a wide-range of HR issues within multiple HR functional areas including but not limited to staffing and recruitment, performance management, employee relations, work-life balance, executive resources, etc. Please read the following important information to ensure we have everything we need to consider your application: Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position. Please limit your resume to five pages. If more than five pages are submitted, only the first five pages will be reviewed to determine your eligibility and qualifications. Your resume serves as the basis for experience related qualification determinations, and you must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please use your own words, be clear, and specific when describing your work history. We cannot make assumptions regarding your experience. Are you qualifying based on your work experience? Qualifications are based on your ability to demonstrate in your resume that you possess one year of the specialized experience for this announcement at a comparable scope and responsibility. To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder. If you choose to use your own resume, it must contain the following information organized by experience/position: (1) job title, (2) name of employer, (3) start and end dates of each period of employment (from MM/DD/YY to MM/DD/YY), (4) detailed description of duties performed, accomplishments, and related skills, and (5) hours worked per week (part-time employment will be prorated in crediting experience). Federal experience/positions must also include the occupational series, grade level, and dates in which you held each grade level. Education To qualify for the Human Capital Program Specialist position at the GS-09 level, you must possess one full year of specialized experience equivalent to at least the GS-08 level in the Federal government, which has equipped you with the skills needed to successfully perform the duties of the position. Experience may be obtained in the federal government, a state or local government, or the private sector and must demonstrate the following: OR Master's or equivalent graduate degree; or 2 full years of progressively higher-level graduate education leading to such a degree. To qualify for the Human Capital Program Specialist position at the GS-11level, you must possess one full year of specialized experience equivalent to at least the GS-10 level in the Federal government, which has equipped you with the skills needed to successfully perform the duties of the position. OR Ph.D. or equivalent doctoral degree; or 3 full years of progressively higher-level graduate education leading to such a degree. Additional Information Welcome Veterans. The Veterans Employment Opportunities Act of 1998 (VEOA) gives veterans' preference rights in the legislative branch to certain veterans as applied by the Congressional Accountability Act. Veterans' preference is applied on this vacancy announcement. If you are a veteran and have been separated under honorable conditions, you must submit a copy of your DD-214 or other proof of eligibility; SF-15, if applicable; and Department of Veterans Affairs documentation of disability, if applicable. For more information, please visit OPM vet guide If you are a male applicant born after December 31, 1959, you must certify that you have registered with the Selective Service System. If you are exempt from registration under Selective Service Law, you must provide appropriate proof of exemption. Please visit the Selective Service System website for more information. DRUG TESTING: The Architect of the Capitol (AOC) is a Drug Free Workplace. As part of the AOC’s suitability assessment, a candidate tentatively selected for a position is required to submit to screening for illegal drug use. Satisfactory completion of a drug test is a condition of employment with the Agency. A candidate must test negative prior to being eligible for appointment into a position. We will schedule, provide, and cover the cost for the drug test. The selectee(s) under the vacancy announcement for this position is subject to a criminal record check by the U.S. Capitol Police and satisfactory adjudication to be eligible for employment at the Architect of the Capitol. The Architect of the Capitol is an E-VERIFY Participant. E-VERIFY is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security (DHS) and Social Security Administration records to confirm employment authorization in the United States. If you are selected for this position, the documentation that you present for purposes of completing the DHS Form I-9 will be verified through the DHS "E-VERIFY" electronic system. For more information on E-Verify, please visit http://www.dhs.gov/files/programs/gc\_1185221678150.shtm The Architect of the Capitol is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, sex, religion, age, national origin, genetic information, sexual orientation and/or disability. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please notify the agency. The decision on granting reasonable accommodation will be on a case-by-case basis. Moving expenses are not authorized. Relocation expenses are not authorized. Probationary Period- Selectee(s) is subject to the completion of a one-year trial/probationary period, regardless of whether or not a trial/probationary period has been completed previously with the Architect of the Capitol or another Federal agency. This vacancy announcement may be used to fill additional vacancies in any of the jurisdictions of the Architect of the Capitol. All application materials become the property of the Architect of the Capitol.