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Our Company

Heartland Hospice is a member of the Gentiva family - an industry leader in hospice, palliative, home health, and personal home care. Our place is by the side of those who need us, offering physical, spiritual and emotional support to patients and their families so they may make the most of every moment. We believe that better care for caregivers and clinicians means better care for everyone, so we offer ongoing professional training, lower nurse-to-patient ratios, and comprehensive benefits for eligible employees. Here, you’ll join gifted colleagues who make a lasting difference in people’s lives every day.

Overview

$7,500 SIGN ON BONUS AVAILABLE!

We're looking for a **Full-Time** **Patient Care Manager, RN** to join our team in **Lucasville, OH.**

Join us to make a difference when life matters most

We believe every day is an opportunity to make care more personal and life more comfortable. That’s why we offer personal care, palliative care and hospice to give people the care they need with dignity, grace, and love.

You will report directly to the Executive Director, Administrator, or Senior Patient Care Manager. You will be responsible for maintaining a high performing hospice program including managing, overseeing, and directing patient care activities to ensure the delivery of quality patient care. This role is responsible for teaching, evaluating, and developing associates and ensuring adherence to company policies and procedures and compliance with local, state, and federal regulations and regulatory agencies.

+ Overseeing and managing rescheduled, declined, missed, and reassigned visit requests, including making decisions as to priority and staffing based on clinical judgment.

+ Responding to phone referrals/inquiries in a timely, professional, and compassionate manner, including triage of medical concerns within scope of practice.

+ Preparing for, serving on, and facilitating the Interdisciplinary Group (IDG), as assigned, including presiding over IDG, presentation of patients for review, coordination of minutes, review of patient charts to note and address any changes to patient condition and/or the plan of care, and soliciting input from various care team members

About You

+ At least three years’ experience of direct patient care and two years’ experience in hospice or home-based care setting

+ Graduate of accredited school of nursing; bachelor’s degree in nursing preferred

+ Current Registered Nurse licensure in state of residence and requested employment

+ Demonstrates knowledge and compliance with accepted hospice principles and practice, including industry standards, regulations, and best practices (i.e., Medicare, Medicaid, JCAHO, ACHC), company policies/procedures, and understanding of terminally ill patients and their families

+ Ability to apply knowledge of the unique needs of hospice patient and families from various socioeconomic backgrounds to provide appropriate advocacy and oversight

Gentiva is a family of industry-leading hospice, palliative and personal care providers. With more than 430 locations and thousands of compassionate clinicians across 36 states, our place is by the side of those who need us, offering assistance with daily living and helping patients and their families manage the physical, emotional and spiritual effects of serious illness or a terminal diagnosis. Gentiva’s corporate headquarters is in Atlanta, Georgia, with providers delivering care across the U.S.

Members of the Gentiva family include Gentiva Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon, Empatia Palliative Care; Gentiva Personal Care, Girling Personal Care, The Home Option and Victorian Home Care.

We Offer

+ Competitive Pay

+ Medical, Dental, Vision Plans

+ Wellness Program and Resources including:

+ A dedicated Accolade Care Coordinator for personalized care management support of all your healthcare needs

+ Telemedicine Program

+ Type 2 Diabetes Management Program via Virta Health

+ A complete Joint and Spine Program with concierge services via Nimble Orthopedics

+ Generous Paid Time Off (plan increases with tenure) and 7 paid holidays

+ Pre-tax FSA and HSA plans (HSA w/company contributions)

+ 401(k) with company matching contributions

+ Career growth opportunities available at both the branch and corporate levels

+ One on One Onboarding Program with a Nurse Preceptor

+ Free Continuing Education Units

+ Tuition Program that includes:

+ Access to 280+ program at 25+ learning partners

+ Programs at every education level from ASN to BSN or BSN to MSN

+ Online classes with flexible start dates

+ Tuition reimbursement

+ Company paid life and long-term disability insurance

+ Voluntary long-term care, critical illness, accident insurance, and pet insurance

+ Local and national award programs

+ Referral bonus program

+ Mileage reimbursement or Fleet Program

+ Financial assistance program supporting teammates in times of need

Legalese

+ This is a safety-sensitive position

+ Employee must meet minimum requirements to be eligible for benefits

+ Where applicable, employee must meet state specific requirements

+ We are proud to be an EEO employer

+ We maintain a drug-free workplace

Compensation may vary within the salary range provided based on several factors including but not limited to a candidate’s location, experience, education, skills, licensure, certifications and department equity. Gentiva provides associates with a comprehensive benefits and total rewards package, of which base pay is just one piece.

Salary Range: $85,000 - $95,000

ReqID: 2025-121189

Category: Single Site Ops and Clinical Leadership

Position Type: Full-Time

Company: Heartland Hospice