• Inside Sales Consultant

    CORT (Chicago, IL)


    Overview

     

    CORT is looking for an enthusiastic Rental Consultant to join our dynamic team. We are looking for a team member who can build client relationships and generate furniture rental agreements in the showroom, on the telephone, e-mail, social media, and with our on-line customers. Rental Consultants spend their day helping people who are in transition by assisting them in selecting furniture, arranging for delivery and answering questions from those that want to learn more about what CORT does, and aiding people at a time when they need a friendly face and voice on the phone.

     

    As an in-market Rental Consultant (RC) you will support inbound sales and service inquiries from customers through inbound calls, chat, SMS, and cases. This role is responsible for updating and maintaining customer records in our CMR, achieving sales and service goals while providing customers with an exceptional experience. In addition, in market RC's have added responsibility for coverage of a rental showroom location.

     

    This is a full-time, **onsite** position, performed from the CORT Chicago showroom.

     

    **Pay:** $26.00-27.00 / per hour.

    **Schedule:** Monday- Friday 9:00am-6:00pm

    What We Offer

    + Weekly pay

    + A set hourly schedule (no late nights or Sundays!)

    + Comprehensive health insurance (medical, dental, vision) available on the first of the month after hire date

    + 401(k) retirement plan with company match

    + Paid vacation, sick days, and holidays

    + Company-paid disability and life insurance

    + Tuition reimbursement

    + Employee discounts and perks

    + Opportunity to work alongside a tenured team with career growth and mentorship opportunities

    Responsibilities

    + Consult with customers primarily via phone and email, and occasionally in-person to determine their budget, style preferences, timeline, and overall rental needs and then match them with CORT’s products and services

    + Utilize computer programs to prepare proposals or designs, furniture lease agreements, schedule deliveries, and complete sales

    + Work with operations, administration, and customers to ensure an exceptional customer experience

    + Utilize professional sales skills to meet and exceed revenue goals

    + Develop and maintain relationships with customers to encourage repeat business or additional revenue opportunities

    Qualifications

    + Consulting, customer service, and/or sales experience (inside or outside)

    + Proficient computer skills

    + Multitask well and are adaptable to change in a fast-paced role

    + Have experience engaging successfully with many types of clients

    + Prior experience in multi-housing, retail, hospitality, home staging, or furniture sales (not required, but a plus)

     

    About CORT

     

    CORT, a part of Warren Buffett’s Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.

     

    For more information on CORT, visit https://www.cort.com .

     

    Working for CORT

     

    For more information on careers at CORT, visit https://careers.cort.com/

     

    This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.

     

    CORT participates in the E-Verify program.

     

    Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.

     

    EEO/AA Employer/Vets/Disability

     

    Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.