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About Our Company: Delmock Technologies, Inc. (DTI), is a leading HUBZone business in Baltimore, known for delivering sophisticated IT (Information Technology) and Health solutions with a commitment to ethics, expertise , and superior service. Actively engaged in the local community, DTI creates opportunities for talented residents while maintaining a stellar reputation as an award-winning contractor, earning accolades like the Government Choice Award for IRS (Internal Revenue Service) Systems Modernizations. Location : This role is hybrid, with 3 days per week on-site in Laurel, MD (20707), and 2 days telework. Role: Delmock Technologies, Inc. is seeking a Senior ServiceNow Developer to w ork closely with business stakeholders to capture requirements and align them with ServiceNow s out-of-the-box capabilities. Responsibilities: Implement s and configure s Strategic Portfolio Management (SPM) core applications: Configure s intake forms, assessment workflows, scoring models, and demand states. Set s up Planning Console, Work Breakdown Structure (WBS), project templates, document templates, cost plans, time tracking, and reporting. Build s resource plans, assign s roles, and configure s availability and utilization reporting. Align s all SPM configurations with the CMDB and other ServiceNow platforms (e.g., ITSM, APM). Configure s Performance Analytics dashboards and create s role-based views for PMO, executives, and team members. Support s legacy data migration or integration strategy for Microsoft Project Online. Prepare s the platform for future enablement of: Portfolio Workbench , Scenario Planning , Innovation Funnel , and Strategic Planning modules . Ensure s adherence to out-of-the-box functionality and platform upgradeability. Deliver s documentation, user training, and knowledge transfer to internal teams. Minimum Requirements: Bachelor s Degree in Information Systems , Computer Science, or related scientific or technical field, and five (5) years minimum of relevant experience Work Experience: 5+ years of proven experience as a ServiceNow Developer with a strong understanding of the platform's architecture and capabilities. Project Experience: Demonstrated experience working on large-scale projects in diverse team environments focusing on ServiceNow development tools and techniques, including scripting in JavaScript, Jelly, and AngularJS. Hands-on experience implementing and supporting ServiceNow SPM (formerly ITBM), including Demand, Project, and Resource modules. Strong knowledge of project portfolio management methodologies (PPM, SAFe , Agile). Familiarity with ServiceNow Performance Analytics and CMDB relationships. Ability to translate governance and planning requirements into platform configuration. Experience working in ServiceNow environments with ITSM, APM, or CMDB integrations. Integration Expertise: Experience integrating ServiceNow with other systems using APIs, web services, and middleware technologies. Workflow and Automation: Ability to design and implement automated workflows to streamline processes. Cloud Technologies: Familiarity with cloud computing concepts and platforms (e.g., Azure) ServiceNow Platform Expertise: Hands-on experience with ServiceNow development tools and techniques. Communication & Collaboration: Excellent verbal and written communication skills, with the ability to work closely with stakeholders to translate business needs into technical solutions. Problem-solving: Strong analytical and problem-solving skills, especially when working with large, complex datasets. Preferred/Nice to Have Skills: ServiceNow Certified Implementation Specialist SPM. Clearance: The ability to pass a background check is required for this position. Recently ranked as high as #3 among HUBZone Companies in a GOVWIN survey, DTI offers a dynamic environment for those passionate about impactful projects, community involvement, and contributing to top-ranking Federal and State Commissionaires project support team s . At DTI, we balance continuous growth and innovation with a strong dedication to corporate social responsibility. Join our talented team and be part of a company that values both professional excellence and community impact. Explore the exciting career opportunities awaiting you at DTI! DTI is committed to hiring and maintaining a diverse workforce. We are an equal opportunity employer making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class .