"Alerted.org

Working Title: Administrative Assistant / Office & Admin Specialist Int

Job Class: Office and Administrative Specialist, Intermediate

Agency: Public Safety Dept

+ **Job ID** : 86638

+ **Location** : Golden Valley

+ **Telework Eligible** : No

+ **Full/Part Time** : Full-Time

+ **Regular/Temporary** : Unlimited

+ **Who May Apply** : Open to all qualified job seekers and DPS employees eligible to bid. Eligible bidders (permanent, classified employees in the same job classification) should apply through self-service and confirm their bid by emailing [email protected] by 11:59 PM on 06/10/2025.

+ **Date Posted** : 06/04/2025

+ **Closing Date** : 06/16/2025

+ **Hiring Agency/Seniority Unit** : Public Safety Dept / Public Safety-AFSCME

+ **Division/Unit** : West Metro District 2500 / West Metro D 2500 Clerical

+ **Work Shift/Work Hours** : Day Shift

+ **Days of Work** : Monday - Friday

+ **Travel Required** : No

+ **Salary Range:** $20.45 - $27.12 / hourly; $42,699 - $56,626 / annually

+ **Classified Status** : Classified

+ **Bargaining Unit/Union** : 206 - Clerical/AFSCME

+ **Work Area** : 2005 N. Lilac Drive Golden Valley, MN

+ **FLSA Status** : Nonexempt

+ Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

The work you'll do is more than just a job.

At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

To provide administrative support for the Minnesota State Patrol West Metro District 2500 office. To provide receptionist, telephone and customer service by answering questions and providing the appropriate information to callers, walk-ins and D2500 personnel. To act as the initial point of contact between the court system, city and county attorneys, jails and other criminal justice stakeholders and to direct the above agencies/persons to the proper State Patrol District personnel. This position ensures proper filing of tickets and warnings along with corrections involving eCitation.

Minimum Qualifications

1. Knowledge of communications sufficient to write, prepare, and edit materials, using correct spelling, punctuation, grammar, and sentence construction.

2. Present clear and concise explanations of governing rules and regulations in a manner that is understandable.

3. Ability to answer questions politely via phone, email, and other written or electronic correspondence.

4. Knowledge of standard computer software programs for word processing, spreadsheets, and databases sufficient to create, modify, and protect files.

5. Skill in typing/keyboarding, using Microsoft Word or equivalent software, sufficient to produce documents such as emails and other correspondence in an efficient and timely manner.

6. Skill in customer service to respond effectively to clients, coworkers, and customers who have questions about agency operations and procedures (in person, in writing, on the phone, and through presentations and other electronic correspondence.)

7. Respectfully engage with clients, coworkers, and customers, when handling difficult or complex problems and resolving escalated complaints or disputes.

Preferred Qualifications

+ Familiar with SWIFT (Statewide Integrated Financial Tool System), Employee Self-Service, CAD, data privacy rules, policies and procedures.

+ Database management.

+ Effectively use a multi-line telephone system.

+ Ability to work cooperatively with individuals from diverse backgrounds and underserved communities.

Physical Requirements

Light: Requires occasionally moving and transporting such articles as file boxes and heavy hand tools or heavier materials with help from others, and moving and transporting light objects frequently. Even though the weights being moved and transported may be a negligible amount, a job in this category may require positioning self to move to a significant degree or may involve maintaining a stationary position for extended periods.

Additional Requirements

It is the policy of the Department of Public Safety that all employees submit to a background investigation prior to employment, which includes the following components:

1. Criminal History

2. Reference Check

3. Fingerprints (MNJIS)

AN EQUAL OPPORTUNITY EMPLOYER

Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.