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Working Title:

Office & Admin Special Inter - Records Specialist

Institution:

Lake Superior College

Classification Title:

Office & Admin Specialist Int

Bargaining Unit / Union:

206: AFSCME - Clerical and Office

City:

Duluth

FLSA:

Non Job Exempt

Full Time / Part Time:

Full time

Employment Condition:

Classified - Unlimited

Salary Range:

$20.45 - $28.79

Job Description

This position exists to support the processing and customer service functions of the Records Department at Lake Superior College and ensures the timely, accurate and secure recording of confidential data of Records information. Processing responsibilities include but are not limited to the following: applications for admission, credit and non-credit registrations, contracted courses, college in the schools (CITS) course builds and registrations, post-secondary enrollment option applications (PSEO), credit by exam, grade changes, course cancellations, satisfactory academic progress, graduation, and petition processing. Customer service functions include: communicating with students regarding Records related issues in person, via telephone and email, and serving as a resource for colleagues on Records related policies and procedures. Additional responsibilities including assisting with departmental and campus committees and events.

**Work Area:** Records Specialist

Salary Range

$20.45 - $28.79 Hourly

*Salary placement is dependent on education and experience

Minimum Qualifications

+ Knowledge of program procedures sufficient to prepare correspondence, reports and informational packets.

+ Knowledge of general office equipment and procedures such as basic math, typing, data entry and related functions.

+ Knowledge of business English, spelling, grammar and typing sufficient to type and edit a variety of written documents.

+ Ability to communicate effectively and professionally with students and prospective students orally and in writing.

+ Ability to handle stress which occurs as a result of constant flow of people and projects.

+ Ability to train others in technical and human relation skills.

+ Ability to maintain the confidentiality of student information in order to comply with laws, rules, policies and procedures.

+ Ability to understand and apply oral and written instructions.

+ Ability to independently organize, prioritize one’s own work and meet deadlines on multiple projects and assignments.

+ Excellent keyboarding and computer skills (email, word processing, web page, PowerPoint, spreadsheet, databases) sufficient to disseminate and communicate with students and the general public.

Preferred Qualification

+ Knowledge of Minnesota State programs, policies and procedures sufficient to answer questions for future LSC students.

+ Knowledge/experience with student information systems such as the Integrated Student Record System (ISRS).

+ Demonstrate ability to work successfully with persons from diverse backgrounds, and commitment to diversity and inclusion initiative.

Work Shift (Hours / Days of work)

8:00am - 4:30pm / Monday-Friday

About

Lake Superior College is an Equal Opportunity employer and educator deeply committed to fostering the principles of diversity, equity, and inclusion. We unequivocally prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law.

As an affirmative action employer, we proactively seek to cultivate a diverse and talented workforce. We sincerely encourage applications from individuals of all backgrounds, including women, racial and ethnic historically underrepresented groups, persons with disabilities, and individuals with protected veteran status. Our commitment to affirmative action is integral to creating a workplace that values and leverages the unique perspectives and contributions of every employee. LSC actively seeks to attract and retain a diverse faculty and staff who represent the richness of our institution and the broader community we serve by fostering their development and recognizing their contributions. We are dedicated to creating an inclusive culture where all individuals feel valued, respected, and empowered.

Benefits Information:

At Minnesota State, we have a GREAT BENEFITS PACKAGE! Our generous benefits include 11 paid Holidays, Vacation Time, Sick Time, six weeks of Paid Parental Leave, low cost medical and dental insurance with low deductibles ($250 - $1500), a Pension Plan, 457(b) and 403(b) retirement plans and other retirement investment options, pre-tax medical and dental expense (with roll-over option) and dependent care accounts, employer paid life insurance, short and long term disability, as well as professional development and a tuition waiver program for employees and their dependents, etc. We promote the health and well-being of our employees and take work/life balance seriously.

Desired Start Date:

08-13-2025

Position End Date:

Open Date:

06-03-2025

Close Date:

06-19-2025

Posting Contact Name:

Abby Lyn Cyr

Posting Contact Email:

[email protected]