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MPS Sales Prequalification Specialist
- US Bank (Los Angeles, CA)
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At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One.
As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other.
Job Description
The Sales Prequalification Specialist is an individual contributor role that will help complement the West region sales teams! This role is responsible for being available on demand to set up coconut appointments for the sales teams and prequalifying customers in real time in the Small Business and Branch Banking segment defined as companies with less than $2.5M in revenues. A successful Sales Prequalification Specialist will work with the sales teams to partner with the branches and Small Business Specialist to help set up appointments on the spot while the customers are still in the branch. This position will focus all sales in the small business environment.
Key Responsibilities
• Qualify leads by contacting new customers via outbound phone calls and emails specific to companies with less than $2.5M in revenues.
• Contact customers on behalf of U.S. Bank Merchant Services to follow up on inbound queries (i.e. sales opportunities).
• Execute flawlessly on calling lead list campaigns, while maintaining accurate and up-to-date notes and insights withing the CRM database.
• Qualify prospects by using strategic questioning techniques.
• Identify and overcome objections and execute follow-up actions.
• Demonstrate high motivation, integrity, and competence to work in a fast-paced team environment.
• Provide activity reporting and progress toward objectives to leadership
• Ensure adherence to our 4hr SLA for the West region and call on any lead past the SLA.
• Assist the Sales teams with administrative tasks.
Basic Qualifications
• Bachelor's degree, or equivalent work experience
• Five to eight years of relevant sales experience
Preferred Skills/Experience
• Strong sales acumen and pipeline management skills
• Considerable knowledge and experience in payment processing
• Problem escalation and resolution skills
• Excellent customer service and follow up skills
• Exceptional verbal and written communication skills
• Team player with excellent collaboration skills
• A well-established pattern of achievement, competitive skills, energy, motivation, enthusiasm, and integrity is critical to being successful in this role
• Ability to manage and execute multiple priorities effectively
• Proficient in the use of Salesforce to log calling activity
• Merchant Services selling experience strongly preferred
• Point of Sale Software and Systems experience preferred
• Bilingual Spanish Preferred not required
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
+ Healthcare (medical, dental, vision)
+ Basic term and optional term life insurance
+ Short-term and long-term disability
+ Pregnancy disability and parental leave
+ 401(k) and employer-funded retirement plan
+ Paid vacation (from two to five weeks depending on salary grade and tenure)
+ Up to 11 paid holiday opportunities
+ Adoption assistance
+ Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
E-Verify
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $25.77 - $34.33 - $37.76
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
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