• Clinical Manager - Cornea & Uveitis, Westwood

    UCLA Health (Los Angeles, CA)


    Description

    Join our team as a Clinical Manager for the Department of Ophthalmology's Cornea and Uveitis clinic, where you'll play a key role in driving operational excellence and supporting world-class patient care. In partnership with the Clinic Director and Division Chief, you'll help shape the day-to-day experience for patients and staff while ensuring seamless coordination across clinical, administrative, and technical teams.

    Key Responsibilities include, but not limited to:

    + Oversee day-to-day clinic functions, providing leadership to all staff

    + Assist physicians, fellows, residents, and optometrists by ensuring their administrative and technical needs are met efficiently

    + Manage coordination of imaging and diagnostic procedures within the divisions

    + Develop and maintain weekly staffing schedules

    + Provide personalized support and coordination for VIP patients and persons of interest as needed

    + Track staff performance, offer feedback, and conduct timely evaluations to support growth and accountability

    + Ensure all exam rooms and diagnostic areas are fully stocked and equipment is operating properly

    + Maintain and revise departmental protocols and procedures, offering guidance to promote CICARE-aligned service excellence

     

    Salary Range: $68,800-141,000 Annually

    Qualifications

    Required:

    + Minimum of 3 years of recent experience supervising staff.

    + Knowledge of ophthalmic medical terminology, anatomy, and physiology of visual systems.

    + Familiarity with signs and symptoms of various ophthalmic problems to answer patient-related questions and triage calls when urgent evaluation is required.

    + Excellent interpersonal skills with patients, staff, and physicians to promote comfortable, cooperative and effective working relationships with patients, physicians and staff.

    + Familiarity with computerized patient appointment scheduling system.

    + Ability to organize work schedules for continuous coverage.

    + Flexibility in adapting to new assignments.

    + Skill in organizing work systems and prioritizing work.

    + Ability to collaborate with leadership in problem solving and implementing new and continuing patient care systems.

    + Excellent communication skills.

    + Availability to work after hours as needed.

    Preferred:

    + Certification as Certified Ophthalmic Assistant or Certified Ophthalmic Technician.

    + Minimum 5 years of recent experience providing technical support in Ophthalmology practice.

     

    UCLA Health welcomes all individuals, without regard to race, sex, sexual orientation, gender identity, religion, national origin or disabilities, and we proudly look to each person’s unique achievements and experiences to further set us apart.