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About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $15 billion global provider of IT solutions and services.

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next.** **But the heartbeat of SHI is our employees – all 6,000 of them.** **If you join our team, you’ll enjoy:

+ **Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.**

+ **Continuous professional growth and leadership opportunities.**

+ **Health, wellness, and financial benefits to offer peace of mind to you and your family.**

+ **World-class facilities and the technology you need to thrive – in our offices or yours.**

Job Summary

The Sr. Software Engineer will be responsible for the analysis, design and development of software solutions. As a Sr. software engineer, you will work with internal stakeholders to understand their business needs to build new custom applications and influence system design. In addition, the software engineer should have experience with relevant modern development technologies such as Python, PowerShell, CSS, JavaScript, C#, Node.js, RESTful services, along with working knowledge of relational database, automation, & infrastructure technologies.

The successful candidate will be adaptable to the ever-changing technology landscape, exhibits unrelenting passion for their work, enjoys experimenting with new technologies, thrives in high-performance teams, demonstrates resourcefulness in finding solutions to challenging problems, believes in craftsmanship and possesses an infectious positive attitude.

This position is required to report into the SHI Somerset, NJ or Austin, TX office location as determined by SHI management.

Role Description

• Support software design process based on functional requirements

• Consult with project teams and end users to identify application requirements

• Design, develop, implement new software features or modifications to existing software

• Support CI/CD process for stability, efficiency, security, and quality of all shipped code

• Support Runtime platform maintenance, integration of new features, and release fixes

• Make recommendations for continuous improvement of SDLC and DevOps

• Design, develop, implement code automation for improving efficiency & enforcing quality/security baselines

• Support in the creation and maintenance of documentation

• Participate in advanced support escalation for live site management

• Mentor junior team members and train others as an SME

Behaviors and Competencies

Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.

Listening: Can actively engage in listening by asking clarifying questions and providing feedback that shows a deep understanding of the conversation.

Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.

Adaptability: Can proactively adapt to challenging situations, anticipate changes, and make modifications to meet the demands of changing circumstances.

Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.

Initiative: Can proactively seek out challenges, initiate projects, and contribute to innovative ideas.

Prioritization: Can proactively identify high-impact tasks, initiate action plans, and contribute to process improvements.

Time Management: Can consistently use time effectively, balance multiple tasks, and meet deadlines.

Technical Expertise: Can apply technical knowledge and skills effectively in complex situations and can guide others in the application of technical knowledge and skills.

Teamwork: Can lead a team effectively, facilitating cooperation, sharing information, and ensuring that all team members are able to contribute to their full potential.

Skill Level Requirements

• Demonstrates excellent spoken and written communication as well as receptive listening skills, with ability to present ideas in a clear, concise fashion to technical and non-technical audiences

• Can conform to shifting priorities, demands and timelines through analytical and problem-solving capabilities

• Strong ability to work independently or in a team-oriented, collaborative environment

• Ability to take initiative and prioritize tasks; good time-management, problem prevention, and problem-solving skills

• Track record as a hands-on engineer designing and delivering solutions to meet complex design and architectural challenges in a cloud services environment

• Deep practical experience operating high-scale services in production environments. Experience and opinions on what great observability looks like, what safe deployments look like and whether to push code on Fridays

• Strong knowledge on RESTful & GraphQL API design principles and best practices

• Good knowledge of Microservices Architecture, Patterns, and principles as well as experience developing Microservices

• Good knowledge of app containerization, Kubernetes and service mesh platforms

• Good knowledge of modern security protocols OAuth2. 0, OIDC, SAML and PKCE

• Experience in designing, configuring, and managing APIs in Azure API Management or equivalent

Other Requirements

• Bachelor's degree or equivalent experience required

• Experience reading and writing technical specifications

• 5+ years of experience with the following programming languages: PowerShell, Python, JavaScript, and C# or Node.js

• 5+ years of experience writing high-performance, thread-safe code that allows for serving requests in sub-millisecond times

• 5+ years of experience debugging difficult live site problems and building automation to run a high-scale service distributed system

The estimated annual pay range for this position is $130,000 - $180,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status