• Operations Senior Manager

    Wells Fargo (Charlotte, NC)


    About this role:

    Wells Fargo is seeking an **Operations Senior Manager** within C **ommercial Banking Operations- Commercial Capital** .

     

    The Operations Senior Manager is responsible for providing day to day support for a multi-location **Asset Based Lending (ABL)** operations loan servicing team. The major tasks consist of participation settlements, LIBOR/Tranche setups, and supporting internal and external clients and partners. The individual will also be responsible for learning an in-house, Asset Based Lending (ABL) loan system called LUCAS, (Loan Underwriting Collateral Analysis System).

    In this role, you will:

    + Manage a multi-location staff of 6 to10 Commercial Loan Servicing Representatives

    + Support external clients and partners which include Relationship Managers, Underwriters, and Collateral team members

    + Review and implement processes to maximize efficiency of the team

    + Closely monitor work performance and provide specific direction in order to maximize team member effectiveness and efficiency

    + Comply with all service level agreements (SLA)

    + Review and approve all daily work for accuracy

    + Review and complete all required end-of-day (EOD) and end-of-month (EOM) tasks

    + Prepare and participate in end-of-month (EOM) financial variance meetings

    + Minimize and eliminate errors including operational losses

    + Participate in all required projects and meetings

    + Participate in all LUCAS operational enhancement meetings and user acceptance testing (UAT) systems testing

    + Provide training to staff as needed

    + Complete semi-annual and annual performance reviews

    Required Qualifications:

    + 6+ years of Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

    + 3+ years of management experience

    Desired Qualifications:

    + 4+ years of experience in Commercial Lending to include experience with Asset Based Lending (ABL)

    + 4+ years of experience in the Financial Services industry

    + Ability to interact with all levels of an organization, including management

    + Excellent verbal, written, and interpersonal communication skills

    + Advanced Microsoft Office skills

    + Process efficiency experience, including process assessment and recommendations for improvement

    + Ability to motivate staff to prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment

    + Strong organizational, multi-tasking, and prioritizing skills

    + Understanding of Asset Based Lending (ABL) documents and principles

    Posting End Date:

    17 Jun 2025

     

    _*Job posting may come down early due to volume of applicants._

     

    We Value Equal Opportunity

     

    Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

     

    Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

     

    Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

     

    Applicants with Disabilities

     

    To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (https://www.wellsfargojobs.com/en/diversity/disability-inclusion/) .

     

    Drug and Alcohol Policy

     

    Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (https://www.wellsfargojobs.com/en/wells-fargo-drug-and-alcohol-policy) to learn more.

    Wells Fargo Recruitment and Hiring Requirements:

    a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

    b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

    **Req Number:** R-464065