• Customer Service Representative

    Champion Home Builders Inc. (Ephrata, PA)


    _101 Garden Spot Road, Ephrata, PA, USA_ | _Hourly_ | _per hour Hourly pay, paid weekly. Rate depends on experience_ | _Full Time_

     

    _| Pay rate DOE. Competitive benefit package available for those who qualify. Package includes, medical, dental, vision, 401k, vacations, holidays, etc._

    JOB ID: 3763912

    Work in a place where your team values YOU.

     

    **Champion Home Builder, Inc** **wants YOU! We are** seeking to hire a great employees to join our team at our Ephrata plant.

     

    WHAT DO WE OFFER?

     

    + **401k plan with company match**

    + **paid vacation**

    + **paid holidays**

    + **medical**

    + **Rx**

    + **Dental, vision, and life insurance** .

     

    WHO IS CHAMPION HOME BUILDER, INC?

     

    For decades, Champion has served as a leader in the manufactured housing industry and one of the largest mobile and modular home builders in North America. Champion offers many factory-built solutions, from single-family and multi-family homes to commercial and government buildings. Our manufactured homes, modular homes, mobile homes, park models, and commercial modular buildings can be found throughout the United States and western Canada.

     

    Throughout the organization, we act with integrity and respect. We take pride in our craftsmanship and build strong relationships with our customers, suppliers, and our employees. We know that we would not be successful without our team. In return for hard work and dedication, our goal is to provide a safe, productive, and enjoyable workplace for every employee.

     

    THERE'S NO PLACE LIKE REDMAN HOMES - JOIN OURS BY APPLYING NOW!

     

    **FLSA Status:** Non-Exempt

    **Summary** Interviews customers, gather information, and records interview information into computer for customer service by performing the following duties:

    **Essential Duties and Responsibilities** include the following. Other duties may be assigned.

    + Talks with customers by phone to go over the customer list.

    + Review retailer checkout sheets for items wrong with home when it arrives at the lot.

    + Guide contractors working for their plant.

    + Enter service orders into the service system.

    + Assign correct parts to each item on service order.

    + File completed work orders.

    Competencies

    + Must have strong attention to detail

    + Must provide a high level of customer service

    + Must have strong communication skills both internal (Champion) and external (Customers)

    + Must have a great work ethic

    + Must live the Champion Operating Principles

    Qualifications

    + Must have working knowledge of Microsoft Office

    + Previous experience in manufactured/modular housing desired

     

    Equal Opportunity Employer

     

    _Champion Home Builders is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics._

     

    Background check and Drug Screen are required