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Director of Access & Retention Programs
- Sam Houston State University (Huntsville, TX)
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Requisition: 202500029ES
Hiring Salary: Yearly-Administrative
Department: Office of Student Experience & Retention
General Requirements:
Bachelor’s degree in related field. Master’s degree preferred. Five years of experience in an educational environment dealing with program/training development, marketing, promotions, special events, or experience in a related field. Previous experience in developing, implementing, and evaluating campus-wide programming preferred. Additional education may be considered in lieu of experience.
Nature & Purpose of Position/Usual Duties:
Performs complex and highly advanced managerial work, providing direction and innovative leadership to enhance the university’s commitment to eliminating opportunity and achievement gaps as core values, and focuses on undergraduate ( ELITE ), transfer (Evolve), and graduate ( ASPIRE ) student retention.
Primary Responsibilities (Staff Positions Only):
Directs and oversees the development and implementation of strategic retention programs for all undergraduate and graduate students designed to increase persistence, academic achievement, and timely graduation. Oversees the day-to-day operations of the Department of Access & Retention Programs. Develops strategies and processes to optimize operations for the department, including staff. Responsible for the department’s assessment, objectives, operating procedures, marketing, policies, and budget. Collaborates with graduate program coordinators, faculty, and administrative units to identify and implement support strategies tailored to the unique needs of students enrolled in master’s level programs. Responsible for the oversight of all institutional transfer initiatives, including National Transfer Student Week, Transfer Student Mixer, and the Transfer Champions Committee. Collaborates with external constituents, including community college representatives, advisors, and academic leaders, to support a seamless transition for first-time freshmen and transfer students. Leads the implementation of data-informed best practices that prioritize undergraduate and graduate student success and student access, embody a culture of excellence, and expand and elevate our service to the state and beyond, in alignment with the University Strategic Plan. Assesses programs, services, and student engagement to identify areas of strength and necessary improvements. Tracks and analyzes retention and attrition data of program participants to identify trends and solutions. Represents the department on various campus committees and leads a variety of current and future office initiatives. Performs other related duties as assigned.
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