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Description

We are seeking a passionate, talented, and inventive TPM to lead the development of a new AI experience that will shape the future of shopping. This team offers a unique opportunity to make a significant impact on building scaled evaluation systems and contribute to the technical program management of automated evaluation of LMM generated content. If you are thrilled about scaled evaluation systems enabling great customer experiences that will be used by millions of people worldwide and are eager to tackle technical challenges that have never been addressed before, then this is the perfect opportunity for you.

We are looking for a Sr. TPM to work on automated LLM-based CX evaluation solutions. You will work across multiple director orgs, orchestrate across science and engineerign team, and TPMs within SCF, Alexa Shopping, and Rufus organizations, to define workstreams, identify dependencies and gather commitments across teams to help unblock launch milestones. You will be required to go deep to understand technical dependencies, as well as manage the breadth of E2E launch lifecycle. You will need to drive several interactions and deliver results, across multiple partner teams and product leaders. The role sits at a critical interaction between our product, operations, science and engineering.

Key job responsibilities

* Define and deliver critical programs across multiple teams (SCF, Rufus, Alexa Shopping, Ops, etc..) to ensure launch readiness milestones are met.

* Standup mechanisms to track and communicate progress towards delivery dates.

* Effectively communicate with all levels of leadership, they should be able to represent complex decisions, trade-offs and solutions in various forums.

* Identify and resolve roadblocks and conflicts that originate during program execution. Partner with PMs, Science and Engineering teams to resolve issues.

* Build relationships and manage by influence in a matrix organization to solve complex AI problems with tight timelines

* Define and execute Program Management best practices across the different Alexa product, science and engineering teams to help raise the bar on the execution of our team.

Basic Qualifications

- 5+ years of technical product or program management experience

- 7+ years of working directly with engineering teams experience

- 3+ years of software development experience

- 5+ years of technical program management working directly with software engineering teams experience

- Experience managing programs across cross functional teams, building processes and coordinating release schedules

Preferred Qualifications

- 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience

- Experience managing projects across cross functional teams, building sustainable processes and coordinating release schedules

- Experience defining KPI's/SLA's used to drive multi-million dollar businesses and reporting to senior leadership

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $133,900/year in our lowest geographic market up to $231,400/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits . This position will remain posted until filled. Applicants should apply via our internal or external career site.