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Description We are in search of a Business Systems Manager to join our team in Bethesda, Maryland. This role is crucial in managing and enhancing our suite of financial systems that bolster our core operations in the Investment Management industry. As a Business Systems Manager, your role will involve overseeing ERP and related business applications, assuring robust system performance and a smooth user experience that aligns with our financial workflows.

Responsibilities:

• Act as the primary administrator and subject matter expert for core financial systems, including NetSuite, ACBS, Kyriba, and other secondary platforms.

• Manage system configurations, workflows, user access, and enhancements while ensuring stability, performance, and uptime.

• Collaborate closely with Finance, Accounting, Loan Operations, Data, and Application Development teams to ensure systems are efficient, scalable, and reliable.

• Troubleshoot system issues and collaborate with both internal stakeholders and external support teams.

• Work in partnership with Finance, Treasury, Accounting, and Operations teams to identify system needs, resolve pain points, and drive optimization.

• Analyze data from financial systems to support reporting and business insights, ensuring data consistency and integrity across platforms.

• Oversee daily operations of system and data integrations, ensuring accuracy and timely data flow.

• Provide training, documentation, and support to ensure effective system use, leading user acceptance testing and supporting bug tracking and issue resolution.

• Utilize skills such as Atlassian Jira, Business systems, Confluence, CRM, Gap Analysis, AB Testing, Agile Scrum, Backlog Grooming, Business Process Functions, and Business Requirement Document to fulfill responsibilities effectively.

• Support ongoing integration projects with internal and external technical teams, monitoring integration performance, escalating and resolving issues as needed. Requirements • Proven experience in Investment Management/Companies industry

• Proficient in Atlassian Jira

• Extensive knowledge of Business Systems

• Familiarity with Confluence

• Experience with Customer Relationship Management (CRM) systems

• Ability to perform Gap Analysis

• Experience with AB Testing

• Knowledge of Agile Scrum methodologies

• Proficiency in Backlog Grooming

• Understanding of Business Process Functions

• Ability to create a comprehensive Business Requirement Document

• Excellent problem-solving and analytical skills

• Strong communication and team management skills

• Bachelor’s degree in Computer Science, Information Systems, Business Administration or equivalent. Technology Doesn't Change the World, People Do.®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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