• Front Desk Coordinator

    Robert Half Office Team (Los Angeles, CA)


    Description

    Overview:

    A prestigious Plastic Surgery Office located in West Los Angeles is seeking an experienced and professional Front Office Coordinator to join their team immediately. This critical role serves as the first point of contact for patients and requires excellent customer service, healthcare experience, and strong communication skills.

    Key Responsibilities:

    + Patient Interaction: Greet patients warmly upon arrival and provide them with a positive and professional experience throughout their visit.

    + Call Management: Answer incoming phone calls promptly, address inquiries, and route calls appropriately.

    + Financial Communication: Explain patients’ financial responsibilities regarding procedures and payments clearly and accurately.

    + Merchandise Sales: Promote and sell over-the-counter merchandise (such as skincare products) to patients, demonstrating product knowledge and a consultative approach.

    + Administrative Support: Complete tasks such as scheduling appointments, maintaining records, and ensuring a smooth workflow for the office.

    Requirements

    Requirements:

    + Healthcare/Medical Experience: Previous experience in a healthcare or medical setting is required.

    + Professionalism: Must be presentable and maintain a polished and approachable demeanor at all times.

    + Communication Skills: Strong verbal and written communication skills are essential for interacting with patients and team members.

    + Sales Ability: A demonstrated ability to upsell or promote products is a plus.

    + Organizational Skills: Ability to handle multiple tasks simultaneously and maintain attention to detail in a fast-paced environment.

    Preferred Skills:

    + Familiarity with medical office software or CRM systems is highly desirable.

    + Knowledge of plastic surgery procedures and related healthcare processes is a plus.

    TalentMatch®

    •Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

     

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    Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

     

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