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Description

We are offering an exciting contract opportunity for an Order Management Specialist in Goleta, California. As an Order Management Specialist, you will be tasked with handling customer billing queries, ensuring accurate record keeping, collaborating with various departments to enhance customer experience, and managing contracts using specific software systems. Your role will play a crucial part in maintaining the financial health and operational efficiency of our organization.

Responsibilities:

• Respond to customer billing inquiries in a timely manner through phone and email

• Work in collaboration with other departments to enhance the customer experience

• Utilize software tools like Salesforce for managing customer interactions and inquiries

• Apply customer payments accurately and promptly

• Identify accounts with collection issues early and take immediate action for resolution

• Carry out reconciliation of customer accounts and maintain current and accurate Accounts Receivable (AR)

• Implement ongoing collection efforts on all overdue accounts

• Assist in invoicing to ensure prompt and accurate billing for all customers

• Ensure bank deposits are processed accurately through desktop check deposit

• Collaborate with internal teams to mitigate risk and enhance the customer experience.

Requirements • Proficiency in Accounting Software Systems is required

• Familiarity with Computerized Billing is a must

• Should have a strong understanding of Accounting Functions

• Experience with Accounts Receivable (AR) is necessary

• Ability to manage Answering Inbound Calls efficiently is required

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

• 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .