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Business Systems Consultant

Date Posted: Jun 3, 2025

Requisition ID: 460806

Location:

Indianapolis, IN, US, 46204

Work for Indiana

Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.

About the Department of Child Services (DCS):

Join a group of passionate, dedicated public servants to support one of Indiana’s most critical missions!

The Department of Child Services helps children who are victims of abuse or neglect and strengthens families through services that focus on family support and preservation. We pursue permanency for children and families through reunification, guardianship, and adoption. Our services also encompass foster care, child support, and transitional support for those adjusting to adulthood. Our culture is built upon our MVP foundation:

Mission: Champion Indiana’s future by protecting children and strengthening families with compassion and determination.

Vision: Every child in Indiana thrives in a safe, loving, forever home.

Purpose: Ignite hope. Cultivate joy.

Role Overview:

The Business Systems Consultant works at a medium to high level in most phases of information systems analysis, considering the technical and/or business implications of applying technology and/or improved processes to the current and future business environment. You will work in the ISETS Department to ensure service delivery, quality improvements, and best practices. ISETS is Indiana's statewide automated system for collecting, disbursing, and distributing child support payments.

This position is in the IT Support department at the DCS central offices in Indianapolis, Indidna.

Salary:

The salary for this position traditionally starts at $61,022 per year but may be commensurate with education or work experience.

Use our Compensation Calculator (https://in.accessgov.com/spd/Forms/Page/spd/compensation-calculator/) to view the total compensation package.

A Day in the Life:

Responsibilities include:

+ Recommend and facilitate quality improvement efforts in the agency's finance, eligibility, audit, and cost reporting business areas.

+ Collaborate closely with financial and information management leadership to adhere to budget, spending, and service delivery needs.

+ Train, guide, and advise lower-level employees in the audit and/or risk management.

+ Formulate and define system scopes and objectives through research and fact-finding combined with a basic understanding of mission needs, business systems, and information management/financial industry best practices.

+ Create process change through the integration of new processes with existing ones and communication of changes to impacted stakeholders and teams.

+ Establish and maintain strategic partnerships with assigned customers and business stakeholders throughout the agency and its state-service network.

+ Participate in the development of strategic plans supporting information management, risk management, and audit reporting.

+ Develop or modify moderately complex information, financial, or communication systems processes.

+ Facilitate the delivery of business solutions and products supporting financial and/or data management.

+ Manage the expectations of customers, peers, vendors, and senior management.

+ Establish, review, revise, and assist senior executives on contracts related to the procurement of business solutions, technical and otherwise.

+ Support one or more Deputy Directors in preparing, monitoring, verifying, and reporting on data related to finance, expenditures, and their associated information systems.

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time.

This position is exempt from overtime compensation for additional work hours that may be required to complete essential functions or other assigned work. Exempt employees may work more than 75 hours in a pay period without additional compensation and must report a minimum of 75 hours per pay period of work hours and/or paid leave taken to receive their base biweekly salary.

What You'll Need for Success:

The ideal candidate in this role should minimally have either

+ Thorough knowledge of public finance and supporting information/data management systems and processes.

+ Thorough knowledge of federal and state laws, policies, and procedures as they pertain to public finance programs and related information/data management systems.

+ Specialized knowledge of automated fiscal systems.

+ Advanced knowledge of computers and software programs and the ability to utilize these skills in assigned job functions.

+ Exceptional attention to detail in analysis, reporting, and communication with stakeholders.

+ Exceptional problem-solving and analytical skills.

+ Excellent organizational and interpersonal skills.

+ Ability to remain flexible, adaptable, and reliable in understanding complex tasks, requirements, and their associated deadlines.

+ Ability to communicate effectively with financial and information management staff and leadership, including the ability to understand, develop, and write reports, data collection, and compliance-related procedures.

+ Ability to analyze complex financial and information management materials, including vendor contracts, fiscal accounts, records, financial reports, and information/data management standards.

Supervisory Responsibilities/Direct Reports:

This role may be utilized in a supervisory capacity based on agency needs.

Benefits of Employment with the State of Indiana:

The State of Indiana offers a comprehensive benefits package for full-time employees that includes:

+ Three (3) medical plan options (including RX coverage) as well as vision and dental plans

+ Wellness Rewards Program: Complete wellness activities to earn gift card rewards

+ Health savings account, which includes bi-weekly state contributions

+ Deferred compensation 457(b) account (similar to 401(k) plan) with employer match

+ Two (2) fully-funded pension plan options

+ A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:

+ 150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers

+ Up to 15 hours of paid community service leave

+ Combined 180 hours of paid vacation, personal, and sick leave time off

+ 12 paid holidays, 14 in election years

+ Education Reimbursement Program

+ Group life insurance

+ Referral Bonus program

+ Employee assistance program that allows for covered behavioral health visits

+ Qualified employer for the Public Service Loan Forgiveness Program

+ Free Parking for most positions

+ Free LinkedIn Learning access

Equal Employment Opportunity:

The State of Indiana is an Equal Opportunity Employer committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at [email protected].

Current Employee? Click here (https://performancemanager8.successfactors.com/sf/careers/jobsearch?bplte\_company=indianaoff) to apply.