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Manager I, HR Business Partner

Job ID: 11912

Business Unit: MTA Headquarters

Regular/Temporary: Regular

Department: Business Partner - HQ IT

Date Posted: Jun 5, 2025

Description

POSTING NO.

11912

JOB TITLE:

Manager I, HR Business Partner

DEPT/DIV:

People (HR)

WORK LOCATION:

2 Broadway

FULL/PART-TIME

FUL L

SALARY RANGE:

$105,500 - $110,519

DEADLINE:

Until filled

This position is eligible for teleworking , which is currently one day per week. New hires are eligible to apply 30 days after their effective hire date.

The Metropolitan Transportation Authority is North America's largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

Position Objective:

This role will serve as the MTA Agency’s Manager, HR Business Partner (HRBP), responsible for implementing the MTA People’s (HR) integrated solutions, programs, and strategies; as well as supporting and implementing a full range of HR activities across multiple functions for the MTA Agency. The incumbent will have oversight responsibility for the day-to-day Human Resources activities of assigned departments, and is charged with developing strategic relationships with designated departments, providing them with an effective and efficient customer service-oriented team that will handle all their HR-related needs.

Responsibilities:

+ Select, develop, and motivate personnel within the department. Provide career development for subordinates. Manage and prioritize the workload of staff. Provide prompt and effective coaching and counseling. Responsible for the discipline/termination of employees when necessary. Review the performance of staff. Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.

+ Manage recruitment and hiring activities, including recruiting efforts, posting jobs, testing, candidate outreach, interviewing, selecting, coordinating physicals/health screening (if applicable), creating new positions, and updating job descriptions.

+ Assist senior-level management in implementing HR policies and procedures to the consolidated workforce, addressing and mitigating cross-agency issues.

+ Assist with monitoring the effectiveness of programs and supporting planning functions for all programmatic changes.

+ Monitor and conduct trend analysis for key metrics that can be used to maximize efficiencies, improve HR processes to better meet the needs of the organization.

+ Provide research and statistical information to assist in the formulation of HR policies and programs, including ad hoc research and reports as requested.

+ Work with Director, HRBP, and/or departmental managers on organizational reviews, workforce planning and forecasting, recruitment strategies, succession planning, and compensation issues.

+ Provide HR guidance and policy interpretation to employees and managers. Provide performance management guidance and consultation to managers, including coaching, counseling, and career development.

+ Assist with employee relations issues. Work closely with management and employees to improve work relationships, increase job satisfaction, build morale, increase productivity, and retention/decrease turnover.

+ Identify training needs and work closely with Organizational Design and Development and/or senior management to develop programs.

+ Provide benefit information as appropriate. Keep abreast of any changes to policy and ensure accurate communication of the same.

+ Create a professional environment that respects individual differences and enables all employees to develop and contribute to their full potential.

+ Other duties as assigned.

Qualifications:

Knowledge/Skills/Abilities:

+ Demonstrated supervisory and/or leadership abilities.

+ Must have the ability to handle confidential matters and information; strong judgment and acumen.

+ Must have practical working knowledge of at least two of the following human resource disciplines: recruitment, compensation, performance management, employee relations, HRIS, or benefits.

+ Must have experience administering human resources programs with the ability to effectively manage multiple responsibilities simultaneously within limited specific time frames.

+ Must possess proven, effective leadership, management, problem solving, planning, organizing, decision making skills, with creativity abilities, to identify and resolve related issues and find solutions, as well as establish preventative measures for future occurrences.

+ Strong working knowledge of corporate organizational structures and their functions, with a broad perspective of resource-staffing needs and employee development.

+ Working knowledge of labor agreements and related human resources laws.

+ Knowledge of relevant state and federal laws and regulations affecting related HR activities.

+ Effective communication (oral and written), human relations, presentation, conflict/management, coordination, and negotiating skills.

+ Experience developing, implementing, and administering policies and procedures.

+ Proven ability to build effective partnership relationships with department heads and managers.

+ Proven ability to take initiative and be proactive, with the ability to identify and anticipate department needs and recommend solutions.

+ Proven ability to interact with managers and employees at all levels in the organization, and to work as part of a team.

+ Advanced working knowledge of Microsoft Office applications (i.e., Excel, Word, Visio, PowerPoint, or Power BI); TEAMS, Zoom, or similar virtual platforms; and HR Systems - PeopleSoft, Oracle, or similar HRIS software applications.

+ Have the ability to generate spreadsheets and analyze data.

Education and Experience:

+ Bachelor’s Degree in Human Resources, Business Administration, Organizational Development, or related field, or equivalent experience.

+ Must have a minimum of six ( 6) years of recent, related, progressively responsible human resources experience.

P referred:

+ Advanced Degree in Human Resources or related field.

+ Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification preferred.

Other Information

May need to work outside of normal work hours (i.e., evenings and weekends)

Travel may be required to other MTA locations or other external sites .

According to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Employees driving company vehicles must complete defensive driver training once every three years for current MNR drivers; or within 180 days of hire or transfer for an employee entering an authorized driving position.

Equal Employment Opportunity

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including those concerning veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.