• Operations Sales Account Manager

    Hussmann Corporation (Grand Rapids, MI)


    Overview

     

    You will develop relationships with the decision makers of companies for HVAC/R contracting opportunities. Listen to their needs and develop programs and/or projects to fulfill their needs. You will lead business processes from conception through completion. You will also compile and manage sales plan for the district and will report to the District Manager.

    Responsibilities

    + Provide total account business reports and annual forecasts.

    + Gather and/or validate preliminary information and performs facility walk-through to determine level of opportunity.

    + Estimate project and/or service agreements by analyzing and integrating equipment, controls, subcontractors, and services for each project.

    + Develop preliminary project/service agreement fulfillment schedule, prepares and finalizes preliminary/final proposal.

    + Prepare, negotiate, and review agreement/project scope.

    + Ensure customer retention through the renewal of customer service agreements, quoting repairs, retrofits, replacements, and schedules routine customer visits. Presents/reviews proposal and/or contract with all buying influences negotiating scope of agreement/project.

    + Prepare transition documents and communicates project readiness for assignment to operations team.

    + Conduct cold calls on new and existing accounts related to service projects/maintenance opportunities for supermarket refrigeration.

    + Assists in the development of the new service projects and maintenance opportunities .

    + Plan, direct, or coordinate the actual distribution or movement of a project/service to the customer by communicating with store managers, maintenance personnel, and other customer personnel as needed, while coordinating fulfillment activities with respective Area Service Managers, Technicians, Strategic Account Managers, Service Sales Account Managers, and Project Administrators.

    + Additional responsibilities as assigned.

    Qualifications

    Formal Education Requirement:

    **Required Level:** High School Diploma/ GED, Trade school technical degree or Bachelors degree preferred

    **Minimum Years of Experience Necessary:** 0 – 5 years of experience

    Additional Information:

    + Ability to successfully manage multiple, competing priorities/task in a fast-paced work environment.

    + Strong communication skills, verbal and written, required.

    + Intermediate to advanced proficiency in Microsoft Office Suite.

    + Strong organizational, time management skills.

    + Flexibility to work outside normal working hours, as required.

    + Working knowledge of basic refrigeration and/or knowledge of commercial refrigeration and HVAC are preferred.

    + Valid driver’s license and safe driving record.

    + Travel within region as required.

    + Strong leadership and business acumen.

    Benefits:

    + Health, Dental, and Vision Insurance

    + 401k with Company Matching Contribution

    + Discretionary 401k Company Contribution

    + Tuition Reimbursement Program

    + Life/Disability Insurance

    + Maternity and Paternity Leave

    + Panasonic Employee Discounts

    + 15 Days Paid Vacation and 12 Company Holidays

    + Employee Assistance Program

    + And more

    About Hussmann:

    For more than 100 years, Hussmann Corporation has been a leader in providing innovative products, services and refrigeration systems for grocers and convenience stores. Hussmann, a subsidiary of Panasonic, promises to continuously provide the most customer-focused solutions in the food retailing industry.

     

    From display cases for supermarkets to entire refrigeration systems and innovative technologies including Aperion (https://www.hussmann.com/aperion)  and StoreConnect (https://www.hussmann.com/storeconnect) , Hussmann continues to drive innovation in food retailing. Customers look to Hussmann as a strategic trusted partner to navigate the complex and ever-changing regulatory requirements with smarter, energy efficient, low-GWP refrigeration solutions—reducing their energy consumption and carbon emissions. For more information about Hussmann, please visit www.hussmann.com .

     

    Hussmann is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, genetics, marital status, pregnancy, or any other non-merit-based factor.

    REQ-151796