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_BioBridge Global is a San Antonio-based nonprofit, that integrates donor-to-patient services to enable the future of biotherapeutic solutions, including blood, tissue, and advanced therapies. Through our subsidiaries – South Texas Blood & Tissue, QualTex Laboratories and GenCure – we provide products and services in blood resource management, cellular therapy manufacturing, donated umbilical cord blood and human tissue, as well as testing of blood, plasma, tissue, and cellular products for clients in the United States and international markets. We also support the development advanced therapies by providing access to starting materials, testing services, biomanufacturing of_ _cell and cell-based biologics and clinical trials support._

_We at BioBridge Global have been committed to saving and enhancing lives through the healing power of human cells and tissue for over 50 years. If you share our passion, join our team!_

BioBridge Global (BBG) (http://biobridgeglobal.org/subsidiaries) is a non-profit company that oversees and supports South Texas Blood & Tissue Center (STBTC), QualTex Laboratories, GenCure, and The Blood and Tissue Center Foundation. For over 40 years, our team of dedicated professionals has made life-saving connections. Our diverse services bridge critical medical industry needs with innovative solutions.

General Summary

The Organizational Design & Culture Manager is primarily responsible for developing and implementing strategies that shape the organization’s structure, align teams, and enhance employee engagement. This role is a strategic partner to HR Leadership and BBG Executive team, focusing on aligning organizational design with enterprise goals and fostering a supportive, inclusive, thriving, and high performance workplace culture. In this role, the Director provides strategic counsel to the Executive Director, Human Resources & Learning to identify and elevate priorities, serving as a critical link between the HR department and the Executive Team. The position encompasses organizational alignment, cultural engagement, and collaboration with leadership to design and execute initiatives that drive employee alignment, feedback integration, and overall cultural excellence.

Commit to and abide by the character of BioBridge Global’s Core Values of Accountability, Stewardship, Pioneer, Integrity, Respect and Excellence (ASPIRE). Support, communicate and reinforce the mission and vision of the enterprise.

Provide world class customer service by capturing and being responsive to the voice of the customer (internal or external, including donors for select positions) through multiple feedback channels in order to resolve issues and drive satisfaction in accordance with the BBG customer engagement, feedback, and complaint processes.

It is essential that the incumbent have a valid driver's license and be at least 18 years old with a good driving record to meet organization driving standards.

Major Duties and Responsibilities

Essential Tasks

Act as a consultant to senior leadership on organizational design challenges, supporting initiatives such as department restructurings to optimize talent alignment and operational effectiveness.

Designs benchmarks and metrics to measure the impact of organizational initiatives on enterprise performance.

Leads cultural engagement initiatives, including creating roadmaps centered on data-driven strategies to promote high engagement and alignment with company values.

Develops and maintains mechanisms such as employee focus groups and surveys, leveraging feedback to drive cultural improvements and engagement strategies.

Partners with Learning and Development to integrate cultural values into training programs and ensure alignment with strategic goals.

Plans, launches, monitors, and adjusts short- and long-term learning initiatives that align with the organization’s strategic goals and values.

Develops and maintains processes for employee feedback and collaborates with leadership to align individual and team goals with organizational priorities.

Oversee the 360 feedback, mentorship, Leadership Organizational Readiness (LOR) programs, and internal and external coaching initiatives ensuring their alignment with organizational objectives and continuous improvement to support employee development.

Ensure that employee performance feedback and goal-setting processes are completed in a timely manner, with goals that are achievable and aligned with the organization’s annual corporate objectives.

Acts as an internal consultant by bringing best-in-class perspectives and challenging conventional thinking on strategic initiatives and operational improvement opportunities.

Provides guidance to senior leadership on change management and cultural transformation efforts.

Maintains processes to ensure knowledge management efforts shape strategy and inform decision-making at all levels.

Facilitate the calendar schedule and Strategic Plan Storyboard development with business unit leaders.

Performs other duties as assigned.

Non-Essential Tasks

Performs or reassigns the job responsibilities of direct reports in the event of absence.

Participates in continuing education and attends meetings, workshops, and conferences as assigned.

Provides assistance to other departments as needed.

Education

Requires a Bachelor’s Degree from an accredited college or university with major course work relative to the field of assignment. The required major is in Business, I/O Psychology, Organizational/HR Development, Education or related discipline.

Prefer a Master's Degree from an accredited college or university.

Licenses and/or Certifications

Valid United States Driver’s License

Experience

Requires five or more years of supervisory and/or leadership. Requires three or more years in change management.

Requires three or more years of project management.

Requires three or more years of strategic planning.

Requires three or more years in cultural leadership and planning.

Knowledge

Must have expertise in adult learning theory, curriculum development, and collaboration with Learning and Development teams.

Must maintain familiarity of regulatory/quality compliance, to include FDA, EU, ISO, GHM, cGMP, OSHA, etc.

Must have knowledge organizational design, culture development, and the delivery of strategic initiatives.

Must maintain knowledge of and perform according to Standard Operating Procedures (SOPs) and policies.

Must have knowledge of adult learning theory and techniques

Skills

Must have excellent critical thinking and problem-solving skills.

Must have experience working directly with senior leadership on a regular and on-going basis and manage change initiatives.

Must have excellent project management skills.

Must be capable of developing adult learning curriculums and training employees.

Must have strong customer service skills.

Must have excellent computer skills required and a working knowledge of computer software applications.

Must have excellent verbal and written communication skills to include grammar, spelling, and punctuation.

Must have excellent written and oral communication skills.

Must be capable of operating motor vehicles in all types of weather conditions.

Abilities

Must be a self-starter and self-directed worker.

Must be able to anticipate future application development needs to improve and update the current systems.

Must be able to anticipate future application development needs to improve and update the current systems.

Must be able to keep information confidential.

Must be able to multi-task in a fast-paced work environment and perform multiple requests simultaneously while maintaining quality and accuracy.

Must be able to work with interruptions and perform repetitive tasks.

Must be neat in appearance and well groomed.

Must be professional, detail oriented, self-motivated, innovative, creative, assertive, organized, communicative, and have the ability to work independently.

Must have excellent public speaking, public relations, and a strong teaching ability.

Must have the ability to establish and maintain effective relationships with the general public, employees and management staff.

Must have the ability to lead cultural initiatives, including focus groups and employee feedback integration.

Must have the ability to work directly with senior leaders on a regular and on-going basis.

Working Environment

Works in a well-lighted, air conditioned and heated office. May be exposed to electrical and chemical hazards and other conditions common to an office environment. May be required to work at any time of the day, evening or night during the week or weekend. Ability to use personal motor vehicle for company business required. Occupational Exposure Assignment - Category II

Physical Requirements

Must be able to drive on behalf of the organization.

Will sit, stand, walk, and bend during working hours.

Requires manual and finger dexterity and eye-hand coordination.

Requires normal or corrected vision and hearing corrected to a normal range.

Required to lift and carry relatively light materials.

We invest in our people by offering competitive compensation, excellent benefits, and the opportunity to work with the first blood center in America to receive the ISO 9002 accreditation!

All Full Time Positions Qualify for an Affordable and Competitive Benefits Package to include:

• Competitive salary

• 100% Employer Paid Life Insurance

• 401(k) with Employer Contribution

• 100% Employer Paid Long-term Disability Plan

• Paid Time Off (PTO)

• 100% Employer Paid AD&D

• Extended Illness Benefits (EIB)

• 100% Employer Paid Employee Assistance Program

• Shift Differentials

• Group Health Medical Plan with prescription coverage

• Paid Holidays

• Variety of Voluntary Supplemental Insurances

• Incentive Compensation Plan

• Voluntary Dental Coverage

• Educational Assistance Program

• Voluntary Vision

BioBridge Global and its subsidiaries are proud to be an Equal Opportunity Employer committed to providing employment opportunities. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. For more information about your EEO rights as an applicant under the law, please click here . BioBridge Global maintains a Tobacco & Drug-Free Workplace.