• Director of Operations

    NDCP (Lockport, IL)


    Overview

     

    National DCP, LLC (NDCP) is seeking passionate individuals to join our dynamic team as a Director of Operations . We are a $3 billion global supply chain management company serving Dunkin’ franchisees. We support over 10,000 quick service restaurants in the U.S. and distribute products to more than 40 countries. Dunkin’ franchisees turn to our award-winning organization for extraordinary value, cost-savings, quality products and reliable service. Our organization is at the forefront of the industry, and we want you to be a part of our success story.

     

    Why Join Us? At NDCP, we believe that you can make a difference. We offer a supportive and inclusive work environment where your ideas are valued, and your contributions are recognized. Join us to unlock your true potential and embark on a rewarding career journey filled with opportunities for growth and development.

     

    TheDirector of Operationswill have direct oversight of the Warehouse and Transportation department. In conjunction with the management staff, this position will focus on achieving the optimum performance of personnel, equipment, and facilities. The incumbent will interface with all departments to ensure customer service goals are met while maintaining high standards in safety, service and efficiency.

     

    Schedule:Monday - Friday, 8:00 am start

     

    Salary Range:$146,000 - $151,000 + 20% bonus potential

    Responsibilities

    + Coach, train and develop employees both informally (on-floor coaching) and formally (written evaluation). Fosters growth within the organization and implements succession planning for top performers.

    + Build an open and honest communication line with direct and indirect reports. Interact daily with the drivers, delivery assistants and warehouse personnel.

    + Develop and ensure a positive, supportive, and collaborative culture in the Operations group.

    + Oversee the tracking of fleet and warehouse performance against the established budget and operational goals. Ask questions and offer suggestions as needed.

    + Continuously monitor and evaluate the effectiveness of work methods, procedures, controls and staffing to achieve accurate and timely movement of product; recommend alternatives as needed.

    + Ensure compliance of all company policies, DOT, OSHA, and all other regulatory bodies.

    + Oversee the hiring, supervision, scheduling, and termination of personnel.

    + Forecasts staffing needs based on upcoming events, seasonal changes, etc.

    + Responsible for accurate inventory and productivity levels.

    + Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

    + All other duties as assigned.

     

    Supervision Exercised

     

    This position has direct supervisory responsibilities.

    Qualifications

    Qualifications & Skills

     

    + High School diploma or equivalent required. BS/BA Preferred

    + 10-15 years of progressive management experience in fleet and warehouse operations required

    + Food service or consumer goods distribution experience required

    + Demonstrated expertise in motivating and providing supportive leadership

    + Proficiency in Microsoft Office products

    + Proficient knowledge of Federal Motor Carrier Rules and Regulations

    + Expert knowledge of OSHA standards and regulations

    + Excellent written and verbal communication & interpersonal skills

    + WMS and TMS experience required

    + Effective communication skills and financial acumen required

     

    Physical Demands

     

    + Ability to perform work at a desk or sit/stand workstation for extended periods of time

    + Ability to operate a computer keyboard and to view a computer screen for extended periods of time

    + Ability to interact with employees and/or customers in Distribution Center or customer locations

    + Ability to travel to customer locations, other Distribution Centers, Corporate Office, etc as needed

    + Ability to lift, tug, pull up to fifteen (15) pounds

    Benefits:

    We offer competitive compensation packages and excellent benefits. Our comprehensive offerings include:

     

    + A variety of affordable Medical, Dental and Vision coverage

    + Flexible Spending Accounts

    + Company-paid Group Life, AD&D, Short-Term and Long-Term Disability coverage

    + Voluntary Life and AD&D coverage

    + 401(k) retirement savings plan with company match

    + Employee Assistance Program

    + Paid time off for Vacation. Discretionary time, Sick time and Holidays

    + Education Discounts at Southern New Hampshire University, as well as access to online self-study materials through our internal Learning Management System

    + Fitness and Wellness Discount and Reimbursement Program

    + Employee purchase discounts programs

    + Employee apparel program

     

    Join Our Team: Ready to take the next step in your career? Apply now to become a part of NDCP and contribute to our mission of delivering innovative supply chain solutions to the foodservice industry. Your journey to success starts here!

     

    Equal Opportunity Employer: NDCP is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

     

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    Job LocationsUS-IL-Lockport

     

    Posted Date1 week ago(5/29/2025 4:47 PM)

    ID 2025-5703

    # of Openings 1

     

    Category Management