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Placement Coordinator - Grand Canyon University

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Job Description

Come Grow With Us!

Grand Canyon Education (GCE) is an educational service company that provides an array of support services in the post-secondary education sector. Formerly part of Grand Canyon University (GCU), GCE still supports and works closely with GCU. GCE designs and develops educational programs for GCU and other traditional campus institutions, as well as online partner institutions at the undergraduate, graduate and doctoral levels.

Grand Canyon Education’s, Office of Field Experience division is seeking a Placement Coordinator.

Responsibilities:

+ Establishes rapport and positive relationships with students, partnerships, and all internal and external stakeholders.

+ Manages out-bound and in-bound calls while meeting GCU customer service standards.

+ Learns complex information and succinctly provides requirements and communication to students.

+ Secures and maintains highly sensitive or confidential student information.

+ Prepares, distributes, and executes all approved student placement submission requests and properly documents within students’ file.

+ Collaborates to ensure all questions/needs are met and seeks clarity/solutions on behalf of student and communicates resolution to all stakeholders involved.

+ Responsible for coordinating, collecting, verifying, tracking, and ensuring all practicum requirements and timelines are met according to district/schools and college program requirements.

+ Communication - Ensures all stakeholders (internal and external) are consulted and informed regarding student placement progress and needs as required. (i.e., Districts/Schools - Teacher Placement Specialist, Field Experience Counselor, and Student Services Counselors)

Qualifications:

+ Bachelor’s Degree from a regionally accredited college or university required.

+ Six months’ related work experience such as a high-volume in-bound/out-bound call center and preferably in higher education.

+ Effective communication and customer service skills with the ability to clarify and provide solutions.

+ Excellent planning and organizational skills with the ability to multi-task, prioritize and successfully manage high volume of practicum students (minimum number of 350 per term).

+ Ability to develop positive professional relationships and partnerships with internal and external stakeholders.

+ Self-motivated and action oriented.

+ Proficient with standard office programs and systems.

+ Must be able to pass background investigations.

+ Provide a positive example to students by supporting the University’s Doctrinal Statement, Ethical Position Statement and Mission of Grand Canyon University.

Application Instructions

Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!

Apply Online (https://gcu.wd1.myworkdayjobs.com/en-US/GCE/job/AZ-Phoenix/Placement-Coordinator---Grand-Canyon-University\_R000061272)

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Apply Online