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SENIOR OPERATING SYSTEMS ANALYST

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SENIOR OPERATING SYSTEMS ANALYST

Salary

$108,460.32 - $146,154.72 Annually

Location

Los Angeles County, CA

Job Type

Full time

Job Number

Y2551A

Department

HEALTH SERVICES

Opening Date

06/04/2025

+ Description

+ Benefits

+ Questions

Position/Program Information

EXAM NUMBER:

Y2551A

TYPE OF RECRUITMENT:

We welcome applications from everyone!

The application filing period will begin on June 5, 2025, at 8:00 a.m. (PT) - Continuous.

We will keep accepting applications until the position is filled. The application window may close unexpectantly once we have enough qualified candidates.

No Out of Class experience or withholds are allowed for this examination. Required experience must be fully met at the time of filing and clearly indicated on the application.

WHY WORK FOR US?

The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics – DHS annually provides direct care for 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visitwww.dhs.lacounty.gov.

Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing.

MISSION:

To advance the health of our patients and our communities by providing extraordinary care.

WHAT DOES A SENIOR OPERATING SYSTEMS ANALYST DO?

Under direction, supports complex operating systems and associated software and hardware on midrange servers or mainframes hosting critical applications in a high-availability environment. These environments require formal change management and problem resolution procedures, highly fault tolerant configurations, and comprehensive back-up and recovery solutions.

Check Out Our Outstanding Benefits! CLICK HERE (https://hr.lacounty.gov/benefits/) to see a list of employee benefits!

Essential Job Functions

Installs, configures, maintains, and upgrades operating systems.

Analyzes system utilization and performance data and makes configuration changes to achieve agreed upon service levels.

Identifies and resolves system anomalies and operational problems.

Allocates and organizes data storage.

Configures system interfaces.

Establishes connectivity to and configures peripherals.

Develops and maintains system documentation.

Installs, configures, and maintains server or mainframe-based communications services, database management software, compilers, storage management solutions, network monitoring and management solutions, security systems.

Conducts performance analysis, tuning, and capacity planning.

Evaluates, tests, and implements vendor-provided patches and upgrades in accordance with change management procedures.

Develops system utility programs and procedures to enhance operations and support for applications.

Develops and publishes procedures for operations staff and for problem resolution.

Implements and maintains back-up and restore solutions; performsback-up and restore operations.

Implements and maintains disaster recovery solutions.

Participates in the evaluation and selection of system tools, utilities, and solutions.

Maintains system security as described in policies and procedures.

Customizes operating system code and generates the operating system.

Creates and maintains the more complex job control language and/or custom scripts.

Works with application development and support staff to analyze hardware and operating system requirements and participates in the development of specifications.

Works with vendors to develop and implement solutions to specific problems or to meet specific objectives.

Determines compatibility and performance impact of application and system changes.

Maintains an understanding of evolving industry trends and technologies.

Installs, services, and moves servers, networking devices, storage devices, and related equipment as assigned.

Uses network monitoring and management software to monitor system availability and performance and initiate corrective action as assigned.

Leads and coordinates project team to implement systems software components and hardware upgrades and deployments as assigned.

Provides direction to lower-level Operating Systems Analysts as assigned.

Requirements

REQUIREMENTS TO QUALIFY

Option I:

Bachelor's degree from an accredited college or university in Computer Science, Information Systems , Computer Engineering, Information Technology, or Software Engineering and two (2) years of full-time*, paid experience within the last five (5) years in a centralized Information Technology organization** configuring, analyzing, and maintaining complex systems***, including configuring, planning, coordinating and implementing releases, upgrades, or changes to operating systems, servers and related software. One (1) year of the required experience must be in a midrange or mainframe environment with formal change management, problem resolution procedures, and back-up and recovery plans.

Option II:Three (3) years of full-time*, paid experience within the last five (5) years configuring, analyzing, and maintaining complex systems***, including configuring, planning, coordinating and implementing releases, upgrades, or changes to operating systems, servers and related software. Two (2) years of the required experience be in a midrange or mainframe environment with formal change management, problem resolution procedures, and back-up and recovery plans.

PHYSICAL CLASS II – Light:This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

LICENSE:A valid California Class “C” Driver License or the ability to use an alternative method of transportation when needed to carry out job-related essential functions.

SPECIAL REQUIREMENT INFORMATION:

To receive credit for your education, include a copy of your official diploma, official transcript, or official letter from an accredited institution which shows the area of specialization with your online application, at the time of filing (preferred). The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. If you are unable to attach required/supporting documents at the time of filing, you must email the documents to Tanisha Buggs [email protected] (7) calendar daysof filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the examination title and number in the subject of your email.

For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812\_PPG123.pdfandhttps://file.lacounty.gov/SDSInter/dhr/205105\_PPG\_123\_ACE\_Resource\_Guide.pdf (https://file.lacounty.gov/SDSInter/dhr/205105\_PPG\_123\_ACE\_Resource\_Guide.pdf%C2%A0%E2%80%8B)

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

* Full-time experience is evaluated on the basis of a verifiable 40-hour work week.

**A Centralized IT organization has responsibility , under the direction or guidance of the chief information Technology official or the department or major organizational unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organizational unit.

*** Complex Systems is defined as a system architecture with many components and applications which may interact with each other. Relation between data systems and system consolidation and interoperability.

DESIRABLE QUALIFICATIONS:

Additional credit will be given to applicants that possess the following desirable qualifications:

+ Additional experience in a midrange or mainframe environment with formal change management, problem resolution procedures, and back-up and recovery plans in excess of the selection requirements for the qualifying option.

Additional Information

EXAMINATION CONTENT:

This examination will consist of one part:

An evaluation of your education, experience, desirable qualifications, and supplemental questionnaire based on your application information weighted 100%.

The passing score for the assessment is 70%.

ELIGIBILITY AND VACANCY INFORMATION:

Applications are processed as they are received and added to the eligible register accordingly.

Candidates who passed the assessment(s) are placed on a list in the order of their score group for a period of twelve (12) months. We will use this list to fill vacancies throughout the Department of Health Services as they occur.

No person may compete in this examination more than once every twelve (12) months.

SPECIAL INFORMATION:

Appointees may be required to work any shift , including evenings, nights, weekends, and holidays.

APPLICATION AND FILING INFORMATION:

We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience will not be sufficient to demonstrate meeting the requirements. Doing so may result in an incomplete application and may lead to disqualification. Comments such as “See Resume” or referencing other unsolicited materials/documents will not be considered a response.

SOCIAL SECURITY NUMBER:

Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:

For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Please refer to their website for updated informationhttps://lacountylibrary.org/library-locator.

NO SHARING OF USER ID, E-MAIL, AND PASSWORD:

All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):

The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

DEPARTMENT CONTACT:

Tanisha Buggs, Exam Analyst

(213) 288-7000

[email protected]

CALIFORNIA RELAY SERVICES PHONE :

(800) 735-2922

COUNTY OF LOS ANGELES

Employment Information

Any language contained in the job posting supersedes any language contained below.

This document is intended to provide general information about the recruitment process of the County of Los Angeles. Applicants with questions about a specific job posting should contact the exam analyst listed on the posting.

Equal Employment Opportunity/Non-Discrimination Statement:

The County of Los Angeles is an Equal Employment Opportunity Employer and is committed to non-discrimination in the County workforce, regardless of age (40 and over); ancestry; color; ethnicity; religious creed; protected family or medical leave status; disability; marital status; medical condition; genetic information; military and veteran status; national origin; race ; sex; gender; sexual orientation; or any other characteristic protected by State or federal law. For more information, please visit:https://employee.hr.lacounty.gov/eeo-programs/.

Testing Accommodations for Applicants:

The County of Los Angeles complies with all federal and state disability laws and makes reasonable accommodations for qualified applicants and employees with disabilities. If a reasonable accommodation is needed to participate in the job application process, please contact the testing accommodation coordinator listed on the job posting. Hearing impaired applicants with telephone teletype equipment may leave messages by calling the teletype phone number on the job posting. For more information on accommodations, please visit:https://hr.lacounty.gov/accessibility/.

Fair Chance:

The County of Los Angeles is a Fair Chance employer. Except as otherwise permissible under applicable laws, you will not be asked to provide information about conviction history unless you receive a conditional offer of employment. The County will make an individualized assessment of whether your conviction history has a direct and adverse relationship with the specific duties of the job, and will also consider potential mitigating factors, which may include, but is not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Qualified applicants with arrest or conviction records will be considered for employment in accordance with County Fair Chance Policies and the Fair Chance Act (Gov. Code Section 12952).

Employment Eligibility:

Final appointment is contingent upon verification of U.S. citizenship or the right to work in the United States.

Career PathFinder:

Resources to help current and prospective employees plan a career with Los Angeles County are available. To explore career paths to and from nearly all job titles, please visit our interactive Career PathFinder application athttp://career-pathfinder.hr.lacounty.gov.

Revised January 2025

For detailed information, please clickhere (http://hr.lacounty.gov/benefits/)

01

We will send notifications to the email address provided on the application, so it is important that you provide a valid email address. If you choose to unsubscribe or opt out from receiving our emails, it is possible to view notices by logging into governmentjobs.com and checking the profile inbox. It is every applicant's responsibility to take steps to view correspondence, and we will not consider claims of missing notices to be a valid reason for an extension of appeals rights period. Register the below domains as approved senders to prevent email notifications from being filtered as spam/junk mail. • [email protected] • [email protected] • [email protected] New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to govermentjobs.com and following the prompts. This is to enhance the security of the online application and to prevent incorrectly entered email addresses.

+ I understand the above information.

02

The information you provide in your application and on this Supplemental Questionnaire will be evaluated to determine your eligibility for the next phase of the examination process. PLEASE CHECK YOUR ANSWERS CAREFULLY. Any errors or incomplete responses may lead to disqualification, even if you possess the necessary experience or education. Carefully read each question and provide specific answers by including all requested information. Do not simply COPY AND PASTE your duties from the Work Experience section of your application, resume, or Class Specifications. Doing so will result in your application being deemed incomplete and rejected or not awarded credit. It is the sole responsibility of the applicant to complete this questionnaire fully, correctly, and accurately. The experience you claim in this Supplemental Questionnaire MUST be consistent with the experience listed in your application. All information is subject to verification at any time during the examination and hiring process. Any falsification of information may result in disqualification or dismissal. By submitting this questionnaire, you certify that the information provided is accurate, and you acknowledge that you understand the above instructions.

+ I understand the above information and instructions.

03

VETERAN'S CREDIT Are you a veteran? If you are a veteran, you may be eligible for veteran’s credit, which is an additional 10% of the total points added to a passing score. We will need a copy of your form DD214 to review, so please include that with your application or email it to the exam analyst at [email protected] as soon as possible to ensure smooth processing. Please include your name (as it appears on your online application), the examination title and number in the subject of your email.

+ Yes

+ No

04

Do you possess a Bachelor's Degree or higher from an accredited college or university? To receive credit for your education, include a copy of your official diploma, official transcripts, or official letter from an accredited institution which shows the area of specialization with your application at the time of filing (preferred). The document should show the date the degree was conferred and be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards. If you are unable to attach required/supporting documents at the time of filing, you must email the documents to Tanisha Buggs at [email protected] within seven (7) calendar days of filing your online application or you will not receive credit. Please include your name (as it appears on your online application), the examination title and number in the subject of your email. For more information on our standards for educational documents, please visit: https://file.lacounty.gov/SDSInter/dhr/070812\_PPG123.pdf and https://file.lacounty.gov/SDSInter/dhr/205105\_PPG\_123\_ACE\_Resource\_Guide.pdf

+ Yes, and in order for me to receive credit, I have attached proof of my Bachelor's degree to my online application.

+ Yes, and in order for me to receive credit, I will email proof of my Bachelor's degree to [email protected] within seven (7) calendar days.

+ No, I do not have a Bachelor's degree.

05

If you indicated YES to possessing a Bachelor's degree or higher from an accredited college or university, please select the area of specialization in which the degree was awarded.

+ Computer Science

+ Information Systems

+ Computer Engineering

+ Information Technology

+ Software Engineering

+ Other

+ No Degree

06

Do you have full-time paid experience in acentralized Information Technology organization? To qualify under Option I, the required experience must be in a centralized Information Technology organization.

+ Yes

+ No

07

Do you possess experience within the last five (5) years configuring, analyzing, and maintaining complex systems, including configuring, planning, coordinating and implementing releases, upgrades, or changes to operating systems, servers and related software? Select the option that best describes your experience.

+ I do not have this experience

+ Less than two (2) years of experience

+ Two (2) years to less than three (3) years

+ Three (3) years or more

08

Describe your experience that supports your response to the previous question. For each experience, please provide the following information: 1) Name of Employer: 2 Job/Position Title: 3) Employment Date From (mm/dd/yy) - Date To (mm/dd/yy): 4) Hours Worked per Week: 5) Detailed Description of yourRelevant Experience.Failure to provide ALL the requested information above may result in disqualification of your application.REPEAT FORMAT OF 1-5 FOR EACH EMPLOYERin which you gained relevant experience.IF NOT APPLICABLE, ENTER N/A.

09

Do you possess experience in a midrange or mainframe environment with formal change management, problem resolution procedures, and back-up and recovery plans? Selection the option that best describes your experience.

+ I do not have this experience

+ Less than one (1) year of experience

+ One (1) year to less than two (2) years of experience

+ Two (2) years to less than three (3) years of experience

+ Three (3) years to less than four (4) years of experience

+ Four (4) years to less than five (5) years of experience

+ Five (5) years or more

10

Describe your experience that supports your response to the previous question. For each experience, please provide the following information: 1) Name of Employer: 2 Job/Position Title: 3) Employment Date From (mm/dd/yy) - Date To (mm/dd/yy): 4) Hours Worked per Week: 5) Detailed Description of yourRelevant Experience.Failure to provide ALL the requested information above may result in disqualification of your application.REPEAT FORMAT OF 1-5 FOR EACH EMPLOYERin which you gained relevant experience.IF NOT APPLICABLE, ENTER N/A.

Required Question

Employer

County of Los Angeles

Address

**************

Los Angeles, California, 90010

Website

http://hr.lacounty.gov

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