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Job Title: Affordable Housing ManagerDepartment: Real Estate ManagementLocation: Resch Commons Senior Living - 600 Island Cottage Rd Greece, NY & Hilton Park Senior Housing - 100 Leith Lane Hilton NY 14468

Hours Per Week: 40Schedule: Monday - Friday; 730 to 4pm; on call for resident emergencies

SUMMARY:

The Property Manager is responsible for the day-to-day business operations and the management of those policies, procedures and programs that will assure a well-managed, well-maintained community within the Affordable and Subsidized Senior Communities’ portfolio. In addition, will ensure quality customer service, compliance with mandated regulatory programs, maintain operations budgets, environmental health and safety compliance and achieve cost efficiencies. Provide superior customer service by modeling the Brand Promise and Core Values.

RESPONSIBILITIES:

+ Provide leadership, guidance and support to Maintenance Technicians-Affordable to promote efficiency, effectiveness, and resident satisfaction.

+ Process initial, annual and interim recertification to ensure residents are in compliance with HUD, Department of Housing and Community Renewal (DHCR) and all applicable regulators.

+ Manage inquiries and applications of potential new residents in accordance with HUD & DHCR regulations.

+ Minimize downtime of vacant units and maintain acceptable occupancy rates.

+ Actively interact with residents/former residents to handle rules compliance and problems in a tactful and timely manner. Maintain open communication with residents.

+ Act as a liaison between maintenance staff and residents as needed to ensure service issues are resolved.

+ Provide a healthy and safe environment for residents.

+ Ensure that processes related to resident’s financial data are managed in a timely manner.

+ Attend to general administration tasks as required to support the overall operation of the business.

+ Coordinate special events/activities for residents.

REQUIRED QUALIFICATIONS:

+ High school diploma required.

+ NYS Driver’s License.

+ Must possess strong customer service skills.

+ Must be computer efficient.

PREFERRED QUALIFICATIONS:

+ Associates degree in Business and/or Social Service preferred.

+ Two years experience in the Property Management and/or the Hospitality Industry preferred.

+ Previous experience with senior population preferred.

+ Knowledge of HUD and Tax Credit rules

EDUCATION:

LICENSES / CERTIFICATIONS:

NYS DL - valid New York State Driver's License - New York State Department of Motor Vehicles (NYSDMV)

PHYSICAL REQUIREMENTS:

M - Medium Work - Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects; Requires frequent walking, standing or squatting.

For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements.

Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE:

$20.00 - $24.75

CITY:

Rochester

POSTAL CODE:

14612

The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts.

Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer. Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations.