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IT STATEWIDE MANAGER 2 (OTS-DCO)

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IT STATEWIDE MANAGER 2 (OTS-DCO)

Salary

$5,462.00 - $9,833.00 Monthly

Location

Baton Rouge, LA

Job Type

Classified

Job Number

OTS 060525 ERG

Department

Division of Administration-Office of Technology Services

Opening Date

06/05/2025

Closing Date

6/10/2025 11:59 PM Central

+ Description

+ Benefits

+ Questions

About this Job

The Division of Administration/Office of Technology Services has a vacancy. This job title has an assigned pay grade of TS-316. This position is located in the Data Center Operations Section. Req. 208972

Minimum Qualifications

Six years of experience in information technology or administrative services; OR

Six years of full-time work experience in any field plus four years of experience in information technology or administrative services; OR

An associate’s degree in information technology plus four years of experience in information technology or administrative services; OR

A bachelor’s degree plus four years of experience in information technology or administrative services; OR

A bachelor’s degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus three years of experience in information technology or administrative services; OR

A master’s degree plus three years of experience in information technology or administrative services.

EXPERIENCE SUBSTITUTION:

Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:

A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Job Specification

The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=175110) .

Job Duties and Other Information

35% Manages and directs the personnel and activities of the Storage Backup/Recovery/DR section within OTS Data Center Operations. Manages and provides technical expertise to a staff of technical support personnel in the selection, acquisition, installation, maintenance, administration, monitoring, and management of backup/recovery software solutions, disaster recovery procedures including testing and documentation, and all hardware platforms associated with backup/recovery and DR; evaluates employee performance; schedules and assigns work; counsels employees, approves/disapproves requests for leave, and determines and enforces standards

30% Oversees effort to migrate all open system data backups and disaster recovery plans for all customers into the OTS/DCO offered lines of service for Backup/Recovery/DR. Plans, organizes and directs data backup and disaster recovery activities; reviews product releases and coordinates installation and testing with other OTS units, vendors, management, and end-users; coordinates training and consulting on usage of software products; reviews work for adherence to schedules and policies; verifies results achieved; supervises publication of technical documentation and procedures.

10% Identifies and analyzes current and future needs and requirements in the area of backup/recovery/DR software products for OTS/DCO to best support our customers. Reviews software products and interfaces with vendors as needed.

10% Interfaces with other technical support managers in the coordination of support functions and services provided to customers of the OTS. Verifies change management processes are being followed and completed on a timely basis for all changes in the section.

5% Studies and reviews technical documents, literature and trade publications in the field of Information Technology and management.

5% Performs special assignments for the Office of the CIO. Assists other Office of Technology Services sections in statewide initiatives and participates in interdepartmental task forces.

5% Performs all other tasks, special projects, analysis, studies, and plans as directed.

This vacancy will be filled by new hire or by promotion of a current permanent status classified employee.

Louisiana is a "State as a Model Employer" for People with Disabilities.

Vacancies within other units of Data Center Operations and different technical disciplines such as server management, database administration, mainframe administration, or storage administration may be filled from this posting.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant’s suitability and competence to perform in the position. A criminal history check may be conducted on employees changing positions including promotions, demotions, details, reassignments and transfers. Also, prospective employees may be subject to pre-employment drug testing. New hires will be subject to employment eligibility verification via the federal government's E-verify system.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the “Apply” link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.

ResumesWILL NOTbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application or faxed to (225) 219-1041. The selected candidate will be required to submit original documentation upon hire.

For further information about this posting, please contact:

Erica R. Gay

HR Specialist

Division of Administration/Office of Human Resources

email: [email protected]

Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.

As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:

Insurance Coverage More information can be found at https://info.groupbenefits.org/

Parental Leave– Up to six weeks paid parental leave

More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx

Holidays and Leave – State employees receive the following paid holidays each year:

+ New Year's Day

+ Martin Luther King, Jr. Day,

+ Mardi Gras,

+ Good Friday,

+ Memorial Day,

+ Independence Day,

+ Labor Day,

+ Veteran's Day,

+ Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement – State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

+ Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\_Retirement\_System.mp4) to give you more detailed information about their system

+ Teacher's Retirement System of Louisiana (www.trsl.org),

+ Louisiana School Employees Retirement System (www.lsers.net), among others

01

Describe your experience with backup and recovery of servers and file shares.

02

Describe your experience in supporting multiple, time-critical projects using shared resources including shared personnel.

03

Describe your experience with Business Continuity/Disaster Recovery planning and implementation.

04

Describe you management style.

05

Describe your experience with Change Management Processes as they relate to a data center environment.

Required Question

Employer

State of Louisiana

Address

For agency contact information, please refer to

the supplemental information above.

Louisiana State Civil Service, Louisiana, 70802

Phone

(866) 783-5462

Website

http://agency.governmentjobs.com/louisiana/default.cfm

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