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Since 1887, Crouse Health has been a leading healthcare provider located in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued.

Crouse’s Business Office is hiring a full time Billing Supervisor.

Pay Range: $70,000.00-$82,500.00/annual

Schedule: Monday-Friday, 8:00am-4:30pm

Billing Supervisor Position Responsibilities:

+ Responsible for the overall operations, leadership, direction and coordination of staff within the Billing Team.

+ Reviews and resolves issues related to claim generations, clean claim ratios, rejected, denied billings. Determines the accuracy of charge capture, missing charges, late charges, covered and non-covered charges.

+ Ensures timely submission and acceptance of claims to all payers.

+ Serves as a resource to staff by answering questions, assisting with problems, and providing training as necessary.

+ Communicates issues that are preventing timely and accurate billings to appropriate hospital department Manager for performance improvement process.

+ Analyze billing data to identify trends, improve processes, and generate reports on key performance indicators.

+ Effectively resolve claim edit errors within the billing software based on national correct coding initiative edits to ensure clean claims are submitted to payers.

+ Responsible for monitoring all Billing DNFB worklists within the billing software.

+ Performs staff management functions related to employee selection, on-boarding/orientation, coaching/development, staffing, work assignments, performance management and goal alignment as guided by hospital policy and procedures and collective bargaining unit agreement (when applicable).

+ Produces/oversees weekly and monthly reporting for assigned areas. Communicates and enforces policies and procedures to/with staff. Ensures departmental manual is up to date at all times. Conducts regular staff meetings to keep staff informed of departmental performance to established KPIs and any issues and/or concerns of departmental management and staff.

+ Assists in developing departmental collection goals and establishment of KPIs in conjunction with the Director of Patient Accounting and Billing and Accounts Receivable Manager.

Billing Supervisor Position Requirements:

+ Associate’s Degree in related field or combination of High School Diploma with 5 years progressive experience in Patient Financial Services required.

+ Must have five (5) years’ experience in Acute Care Hospital Billing.

+ Minimum of two (2) years’ experience in Supervisor positions.

+ Previous Leadership experience preferred.

Benefits Overview

+ Medical, Dental, Vision, FSA, and 401K.

+ Company paid life insurance.

+ Tuition Assistance and Workforce Development Opportunities.

+ Crouse Health Employee Assistance Program.

+ Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.

+ YMCA Subsidy program.