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The Manual Touch Reduction (MTR) team is on a mission to transform how production systems are operated by minimizing human interventions and maximizing automation, safety, and reliability. We are hiring a Software Engineer II to build and scale telemetry-driven platforms like the Production Touch Dashboard (PTD) to identify, classify, and eliminate unsafe manual operations across Azure infrastructure. Our work directly reduces live-site risks, improves compliance, and enables secure, auditable, and repeatable diagnostics and mitigations through safety certified tools.

We partner across Azure engineering to onboard services, enforce safe operational patterns, and drive adoption of least-privilege access models. Our impact spans from reducing high-severity outages to operational excellence at scale. If you're passionate about building resilient systems, driving platform safety, and shaping the future of cloud operations, MTR is the place to be.

You'll work in a fast-paced environment on a project that has visibility to senior leadership in the company, tackling problems that require creativity and collaboration to achieve meaningful business outcomes. We continuously strive for world-class engineering and operational excellence and encourage you to influence our designs and architectural roadmap and drive specific goals around scalability and availability.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

+ Works with appropriate stakeholders to determine user requirements for a set of features.

+ Contributes to the identification of dependencies, and the development of design documents for a product area with little oversight.

+ Creates and implements code for a product, service, or feature, reusing code as applicable.

+ Contributes to efforts to break down larger work items into smaller work items and provides estimation.

+ Acts as a Designated Responsible Individual (DRI) working on-call to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems.

+ Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale.

Qualifications

Required Qualifications:

+ Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

+ OR equivalent experience.

+ 2+ years of experience designing, developing engineering systems, and/or infrastructure.

Other Requirements:

+ Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

+ Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

+ Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

+ OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python

+ OR equivalent experience.

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Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .