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Embrace the challenge of adapting to shifting priorities and resources while contributing to a dynamic team and applying your expertise, strategic thinking skills, and operational excellence across product lines.

As a Product Portfolio Operations Manager in Consumer Bank agile product portfolio, you are a foundational member of a team responsible for implementing connectivity strategies across the product space, while being directly responsible for creating structures that enhance coordination in our product line.

Job responsibilities

+ Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives

+ Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices

+ Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized

+ Implements a product-level collection strategy consisting of controls, financials, and resourcing needs

+ Leads the annual budget and capacity planning process in partnership with finance; track actuals to plan.

+ Leads continuous planning and prioritization processes for the Consumer Bank Product Portfolio.

+ Ensures cross-product priorities, sequencing, and trade-offs are understood and realized.

+ Manages a continuous investment review process, ensuring funding is decisioned by senior leaders and according to business priorities.

+ Establishes a communication and change management framework to keep stakeholders informed of priorities, status, and changes.

+ Develops a six-quarter portfolio roadmap to improve planning, measure progress, and enable investment trade-off decisions.

+ Facilitates the adoption of best practices and develop new tools and operating models to continuously improve planning and prioritization processes.

+ Prepares executive updates and presentations

Required qualifications, capabilities, and skills

+ 5+ years of experience or equivalent expertise in program management or performance optimization

+ Proven ability to manage and implement operational effectiveness initiatives

+ Proven ability to operate within the product development life cycle and agile methodologies

+ Proficiency in agile product development methodology.

+ Proven experience in delivering timely, high-quality executive communications, presentations, and reporting, with a strong attention to detail and a continuous focus on design excellence.

+ Demonstrated ability to engage with diverse stakeholder groups and effectively drive the agenda.

+ Excellent relationship-building skills, with the ability to establish trust and lead by influence.

+ Proven capability to lead and implement change in a fast-paced, complex environment.

+ Advanced proficiency in Microsoft Office tools (Excel, PowerPoint, Teams), as well as Confluence and Jira Align.

+ Self-motivated, tenacious, and capable of working with a high degree of independence

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

Base Pay/Salary

Jersey City,NJ $118,750.00 - $187,500.00 / year