• Service Technician II

    Mill Creek Residential (Needham, MA)


    _At Mill Creek Residential we are committed to building a diverse, equitable and inclusive workplace where our associates can grow and bring their whole selves to work. This starts with our recruiting and hiring process._** **_We want you to know that we encourage you to apply if this job excites you, even if you don’t meet 100% of the requirements. You may just be the right candidate for this role, or another role and make your mark at Mill Creek._

     

    The Service Technician II (Service Technician – Make Ready) maintains the physical condition and appearance of the community. This position is accountable for identifying problems, completing service requests, and making repairs in order to maintain the material and aesthetic condition of the community. The Service Technician II works in accordance with operating and safety standards, ensuring requests and repairs are made in a reliable, timely and safe manner. This position strives to maintain the highest level of attention to the operational needs of the community.

    MAJOR RESPONSIBILITIES:

    + Assist in organizing and performing general duties, preventative maintenance, and repairs consistent with Mill Creek Residential operating and safety standards.

    + Thoroughly inspect vacated apartments, document necessary renovations, and re-inspect completed units for the highest quality of work and superior presentation.

    + Routinely perform duties to restore apartments to “make ready” status.

    + Respond to problems with the goal of ensuring repairs are performed successfully and to the satisfaction of residents.

    + Routinely inspect community grounds and buildings to ensure safety standards are met; as well as identify potential maintenance issues.

    + Respond to resident requests in a timely manner, delivering excellent customer service.

    + Promote, and follow, safe work practices among on-site team.

    + Ensure compliance with all Federal, State and local housing laws.

    POSITION REQUIREMENTS:

    + Must have 1-3 years of multi-family maintenance experience; or related facilities maintenance

    + Champion the Mill Creek Brand Promise, Core Values, Service Standards and Manifesto.

    + High School diploma or equivalent (GED) preferred.

    + HVAC and CPO certification preferred.

    + Able to effectively communication (verbal and written), as well as read container labels.

    + Able to use general maintenance tools, supplies and equipment such as but not limited to, hand tools, power tools, moving aids, mechanical equipment, paint equipment, pool chemicals, snow and ice removal equipment.

    + Able to accurately perform measurements and basic math.

    + General computer skills in Microsoft Office and property management based software.

    + Be able to safely use chemicals, paint, and general cleaning supplies

    + Frequently operate motorized vehicles such as, but not limited to, car, truck, van or golf cart.

     

    _Mill Creek is an Equal Opportunity Employer_

     

    Are you ready to contribute to the success of Mill Creek Residential? If so, apply today and become part of an organization that believes in uncompromising integrity, celebrating successes, continuous improvement, and working hard, smart and together!

     

    People. Places. Relationships. Our tagline begins with the** **most important part** **of Mill Creek, our people. As a multifamily company focused on** **construction,** **development, acquisition, and operations** **of** **rental** **communities in** **the most desirable** **markets coast-to-coast, we are also committed to ensuring a diverse, equitable and inclusive environment for our resident customer and our associates. We have implemented processes to support DE&I practices throughout the associate lifecycle from recruiting and hiring to ongoing training programs for career advancement. Our growth since our founding in 2011 is nothing short of remarkable – a direct reflection of our team’s contributions. We are committed to listening to our associates and focusing on continuous improvement.

     

    For more information about our DE&I initiatives, please** **click here (https://millcreekplaces.com/2020-esg-report/)** **to review our inaugural Environmental, Social, Governance (ESG) Report.