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Sr Scientific Support Specialist, Media
- ThermoFisher Scientific (San Francisco, CA)
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Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Cold Room/Freezers -22degreesF/-6degrees C, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Strong Odors (chemical, lubricants, biological products etc.), Will work with hazardous/toxic materials
Job Description
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges, like protecting the environment, making sure our food is safe or helping find cures for cancer.
Location/Division Specific Information
Unity Lab Services is a business segment that supports the Customer Channels Group and provides critical outsourced on-site services at customer locations.
This position is based out of South San Francisco, CA.
Discover Impactful Work:
This position is passionate about service delivery excellence within Unity Lab Services! Specific activities relative to the job function include: operating customer procurement systems, stock inventories, media/reagent preparation and cell culture support operations.
A day in the Life:
+ Prepare high quality specialized media, including buffers, microbial agar plates, mammalian cell culture media, and antibiotics
+ Perform specific tasks associated with media prep, including pH titration, osmolality adjustment, sterile filtration techniques, and aliquots
+ Verification, calibration, and use of common and specialized lab equipment including magnetic mixers, hot plates, micropipettors, autoclaves, balances, laminar flow and fume hoods, pH and conductivity meters, osmometers, blood gas analyzers, vacuum filtration, and Nitrogen gas lines
+ Coordinates with Procurement and Sales Representatives on viable alternatives and lead times
+ Follows well-defined procedures as outlined by Best Practices, SOPs & work instructions
+ Take direction and communicates openly with Site Supervisors (and Team Lead) regarding daily duties. Makes decisions and uses available resources to meet customer requirements, independently
+ Promotes personal growth and development by staying abreast of new policies and improvements
+ Raise customer concerns and quickly identifies the course of action with a goal of first call resolution within established turnaround times
+ Represents Thermo Fisher Scientific at all times throughout customer locations, expertly and positively
Keys to Success:
Education
+ High School diploma required.
Experience
+ 2+ years of dynamic proven experience in applicable field with GXP experience preferred.
+ Ability to present and articulate points by verbal and written communications.
+ Ability to establish and champion positive customer relationships.
Knowledge, Skills, Abilities
+ Strong interpersonal skills and proactive approach in all duties
+ Demonstrate expertise in the ability to identify inefficiencies in any process and make recommendations for improvement
+ Detail oriented, technically proficient, organized, problem solver, promotes team environment
+ Willingness to work overtime as the need arises
This position does not offer relocation benefits.
Benefits:
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Compensation and Benefits
The hourly pay range estimated for this position based in California is $23.80–$35.70.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
+ A choice of national medical and dental plans, and a national vision plan, including health incentive programs
+ Employee assistance and family support programs, including commuter benefits and tuition reimbursement
+ At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
+ Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
+ Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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