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Summary This position is located in the Researcher Engagement and General Collections Division, General and International Collections Directorate, Researcher and Collections Services. The position description number for this position is 463700. Responsibilities The position serves as the Assistant Chief, Researcher Engagement and General Collections (REGC) Division, General and International Collections Directorate (GICD), within the Library Collections and Services Group (LCSG) at the Library of Congress. The position reports directly to the Chief, REGC. The Library of Congress, Researcher Engagement and General Collections Division is a significant gateway to the collections and services under its purview and across the Library. The division is charged with developing and makingaccessible the largest general collection in the world; implementing innovative onsite and online services that support traditional and evolving forms of research and use of the collections; and pursuing creative and practical channels for increasing audience engagement with the Library, its staff, and collections. The Assistant Chief, Researcher Engagement and General Collections Division, works directly with the Chief to ensure outstanding research services, collection development, and audience engagement. The position serves as the senior advisor to the chief, supporting the mission and strategic goals of the division, ensures operational continuity for the division’s collections and services, and maintains adherence to Library policies and procedures; plays a key role in assisting the chief in establishing a positive image for the Library, improves the research experience, ensuring intentional collections development, and increases the use of and access to the division’s collections and services. The assistant chief is responsible for the operations of the division’s reading rooms, access services, and collections services, and assists with custodial responsibility for analog collections under purview of the division, significant microform materials, and machine-readable tangible collections. The Assistant Chief serves as the chief’s deputy and/or liaison with managers, supervisors and staff throughout the division and across the Library, and with external organizations. The incumbent has responsibility for planning and directing programs and operations managed through the division, up to and including GS-14 and supervisors. Duties include design and implementation of short- and long-range program plans, goals and objectives; program evaluation; and oversight of organizational changes, policy development and program funding and direction. The incumbent selects or recommends final selection of candidates for vacancies and approves other personnel actions; approves promotions and special commendations; and oversees performance management functions through subordinate supervisors. Resolves complaints and grievances. Effects disciplinary measures and ensures appropriate training and development of staff. Oversees daily operations of the Main Reading Room, the Science and Business Reading Room, and the Microform and Electronic Resources Center (MERC). Provides oversight for user support operations of the division with a focus on improvement of the researcher experience. Supports the Chief in ensuring collections security in accordance with the Library’s Collections Safeguarding Plan. Manages staff schedules including the Saturday Duty Officer schedule. Provides direct managerial oversight of the Access Services Section, including interlibrary loan, Congressional loan, Reader Registration, and other digital and evolving means of providing access to the collections of the Library of Congress. Provides direct managerial oversight of the Collections Services Section, ensuring timely and effective services of collections to Library users, including significant microform collections and the machine-readable tangible collections. Assists the chief in making long-range and short-range plans taking into account the overall goals and objectives of the division, budgetary limitations, resources available, and other related matters. Supports and substitutes for the chief in maintaining working relationships with various programs, committees, and individuals, internally and externally. Communicates with the Chief on the status of different work activities and efforts. Reports regularly on the effectiveness of specific programs. Supports the chief to drive more intentional audience engagement, onsite and online, with the goal of increasing use of the division’s collections and services. Works closely with other units of the Library to coordinate programs. Serves as the primary liaison with the Security and Emergency Preparedness Directorate (SEPD) for security matters related to the REGC space. The salary range indicated reflects the locality pay adjustments for the Washington, D.C., Metropolitan area. The incumbent of this position will work a flexitime work schedule. This is a supervisory, non-bargaining unit position. Relocation expenses will not be authorized for the person(s) selected under this vacancy announcement. Requirements Conditions of Employment The Supervisor leads his/her staff toward meeting the Library’s vision, mission, and goals by acting decisively, leveraging diversity and inclusiveness, demonstrating flexibility and resilience, fostering continuous improvement and innovation, and fostering integrity and honesty. To view the Library’s Supervisory Core Competencies click the following link: Supervisor Core Competencies Library of Congress employees are prohibited from using illegal drugs, including marijuana. The Library is part of the Federal Government and abides by federal law, so regardless of individual state or District of Columbia laws, marijuana use is illegal, considered criminal activity, and can affect your employment at the Library. In addition, past or current drug use and activities (e.g., selling or distributing) may deem you ineligible for employment. Qualifications Applicants must have had progressively responsible experience and training sufficient in scope and quality to furnish them with an acceptable level of the following knowledge, skills, and abilities to perform the duties of the position without more than normal supervision. Experience with the principles, concepts, and techniques of modern librarianship as it relates to provision of researcher, access, and collection services. ** Ability to supervise, develop and lead a diverse workforce. ** Ability to provide program oversight and administrative management to agency programs and operations. ** Ability to build and maintain relationships with individuals from a variety of backgrounds in order to provide consultation or liaison services. Ability to provide policy advice and guidance. Ability to communicate effectively other than in writing. Education Additional Information Although it is the Library's policy to afford the maximum pay benefit to employees when setting rates of pay, a new appointee who has had no previous Federal service will generally be paid at step one of the grade. The Library of Congress is an equal opportunity employer. All who meet the eligibility requirements are encouraged to apply. Applicants must submit a complete application package that is received by the closing date of this announcement. This agency provides reasonable accommodation to applicants with disabilities. If you need a reasonable accommodation for any part of the application and hiring process, please email [email protected]. The decision on granting reasonable accommodation will be determined on a case-by-case basis. Applicants with disabilities may be considered under special hiring procedures and must submit an appropriate certificate of eligibility when applying for this position. The proof or disability/certification may be issued by the State Vocational Rehabilitation Office, Disability Services or Career Services office of the applicant’s college or university, or the Department of Veterans Affairs. The letter must verify that the applicant has a severe disability and must be dated within three years of the date of the application. Certification from health care providers are not accepted. For more information contact the Library's Office of Equal Employment Opportunity at 202-707-6024 or email [email protected]. FAILURE TO SUBMIT YOUR CERTIFICATION WILL CAUSE YOUR APPLICATION TO NOT BE CONSIDERED UNDER THE SELECTIVE PLACEMENT PROGRAM. The Library of Congress is the national library of the United States and is part of the Legislative Branch of the Federal government. As such, all positions are in the excepted service. Appointment/retention is subject to a favorable evaluation of an appropriate personnel security/suitability investigation. For more information, please see: https://www.loc.gov/careers/working-at-the-library/frequently-asked-questions/vetting-personnel-at-the-library/ The Library reserves the right to fill a lesser or greater number of vacancies indicated during the life of this vacancy announcement. Initial permanent appointments to the Library of Congress require completion of a one-year probationary period. In addition, per Library of Congress Regulation 9-532, an appointee or internal selectee is subject to a one-year supervisory probationary period if this is their first supervisory/managerial position at the Library of Congress. Probationary periods served at other Federal agencies do not count toward this requirement. The Library of Congress may offer repayment for all or part of federally insured student loans. However, not all service units within the Library of Congress participates in the repayment of federally insured student loans. Therefore, determination to repay a federally insured student loan is subject to approval by the appropriate service unit. The selected applicant may be required to file a financial disclosure statement with the House of Representatives, U.S. Congress, in accordance with the provisions of Public Law 95-521, Ethics in Government Act of 1978.