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About NetApp

We’re forward-thinking technology people with heart. We make our own rules, drive our own opportunities, and try to approach every challenge with fresh eyes. Of course, we can’t do it alone. We know when to ask for help, collaborate with others, and partner with smart people. We embrace diversity and openness because it’s in our DNA. We push limits and reward great ideas. What is your great idea?

"At NetApp, we fully embrace and advance a diverse, inclusive global workforce with a culture of belonging that leverages the backgrounds and perspectives of all employees, customers, partners, and communities to foster a higher performing organization." - George Kurian, CEO

Job Summary

We are seeking a highly motivated Supply Chain professional in Order Fulfillment for the America region. In this role, you will focus on planning and scheduling orders that can be complex or have very high customer satisfaction. This role not only requires handling customer orders for tactical and seamless execution, but also inspires you to be curious, creative and persistent to drive results in managing a new SAP Available-to-Promise project. You will lead and influence the global Order Fulfillment Analysts, CM, IT and System Consultants.

Responsibilities

+ Work with Buyers to track the supply and lead-time of Purchased items to support the due backlog.

+ Manage all aspects of the backlog for Sales Conversions, Dead on Arrival orders, and Fix It orders to ensure timely closure and maintain a high level of customer satisfaction.

+ Communicates directly with customer facing team (Order Management) on order issues, expedite requests, potential risks to closure dates, and customer escalations.

+ Create and update documented business controls or functional policies in the form of ISO procedures or desktop work instructions.

+ Host meetings as Program Manager for SAP Available-to-Promise Project. This role requires you to have full curiosity to root cause issues, follow up the actions by influencing the cross-functional team to drive the desired results against project timeline and budget.

Job Requirements

+ Minimum 5 years of applicable experience required, including Supply Chain Planning and manufacturing operations.

+ Strong Supply Chain End-to-End Process knowledge and preferred experience using Oracle ERP systems.

+ Have project management knowledge and experience in making the projects successful.

+ Excellent analytical and organizational skills. Have curiosity and sense of urgency to deliver results within deadlines.

Education

+ Bachelor's or master’s degree in Industry Engineering, Supply Chain Management, business or other relevant majors.

Interaction

+ This individual must work effectively with Staff to Senior management levels.

+ The ideal candidate will be a proactive contributor and subject matter expert on team projects.

+ This individual must demonstrate the ability to collaborate and influence in day-to-day activities.

Compensation:

The target salary range for this position is 97,750 - 145,200 USD. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process.

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At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process.

Equal Opportunity Employer:

NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state and local laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, protected veteran status, and any other protected classification.

Why NetApp?

We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches.

We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time per year to volunteer with their favorite organizations. We provide comprehensive medical, dental, wellness, and vision plans for you and your family.

We offer educational assistance, legal services, and access to discounts. Finally, we provide financial savings programs to help you plan for your future.

If you want to help us build knowledge and solve big problems, let's talk.