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CLINICAL CARE COORDINATOR: Ambulatory Care Services (Rogel Cancer Center - Nurse Navigator Breast Oncology)

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Nursing at Michigan offers a competitive salary with excellent benefits!

Hourly range for RSAM Registered Nurses **$41.44 - $64.45 / hour**

Evening Shift Differential- $3.00 / hour

Night Shift Differential- $4.00 / hour

Day Shift Weekend Differential- $2.90 / hour

Evening Shift Weekend Differential- $5.90 / hour

Night Shift Weekend Differential- $6.90 / hour

Charge Nurse Differential- $1.00 / hour

The benefit package includes:

Excellent medical, dental and vision coverage

2:1 Match on retirement savings and immediate vesting

Generous Paid Time Off Allowances

Robust Tuition and Certification support programs

Large offering of no cost CEs and professional development for advancement

Responsibilities*

Responsibilities

Professional RN with clinical knowledge specific to the multidisciplinary care of breast oncology, who offers individualized assistance to patients, families, and caregivers to help overcome health system barriers throughout the trajectory of their care.

Provides education and emotional support to patients and their families to help reduce the anxiety that a new diagnosis of cancer can bring.

Communicate with patients, families, and caregivers at identified touchpoints in their care (i.e.: new patient appointment, discharge from hospital, chemotherapy follow up and transitions in care)

Encourage them to be an active member of their own healthcare team and help them to make important, informed decisions regarding their healthcare.

Assist patient in overcoming any psychosocial or practical barriers ? such as lack of transportation, financial concerns, or general skepticism of the healthcare system

Promote seamless and timely patient-centered care from the time of diagnoses, through the continuum of their care. (neoadjuvant, adjuvant, preoperative and post operative treatment plans).

Provide guidance to promote positive outcomes and patient satisfaction.

Provide culturally sensitive, age-specific team-based care models in delivering nursing care for the multidisciplinary care of breast oncology patient population.

Accurate and efficient documentation of nursing care.

Knowledge and appropriate use of internal and external resources.

Support clinical triage and new referrals to facilitate appropriate scheduling, patient needs and timely access to care in collaboration with the intake coordinators.

Integral member of the multidisciplinary team including tumor board discussions and follow up.

Translate complex medical information into language patients, families, and caregivers can understand and apply.

Monitors the patient, family, and caregiver understanding and compliance with the plan of care.

Assesses and provides referrals for patients who have tangible barriers to care such as finances transportation needs and prescription costs.

Participates in the tracking and monitoring of metrics and outcomes, in collaboration with clinical administration to document and evaluate program outcomes.

Serve as an essential liaison between patients and all other care providers.

Collaborates with lay navigators to facilitate appointments for consults and support services within established service standards including social workers, dieticians, physicians etc.

Develop patient education programs and tools.

Responsible for outreach efforts to establish and maintain positive working relationships with key members of the healthcare team and community resource groups.

Expectations

Demonstrated critical thinking skills through use of the nursing process, excellent problem-solving skills, and demonstrated ability to set priorities.

Demonstrated customer service, interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals.

Demonstrated accountability and dependability including a good attendance record with punctuality.

Demonstrated adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives.

Demonstrated knowledge and skills providing patient and family education and reinforcement related to oncologic conditions including, but not limited to, chemotherapy, immunotherapy, oral therapy, infusion, etc.

Proficiency with typing and electronic health record documentation.

Ability to manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions.

Willingness to adapt to different populations within the team as patient demands require. Orientation and training would be provided for new subspecialties.

Nursing Specific Info

Salary & Nursing Framework Level:

This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as:

ENC- COMPETENT NE

Actual RSAM LEVEL and salary will be determined at time of hire.

RSAM levels range from ENC-COMPETENT-NE to ENC-EXPERT-NE TO ENC-MASTERY-NE.

Required qualifications must be met by the candidate in order to be interviewed and considered for the position.

Posting may be filled after the initial 5-day posting period.

Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort.

Positions less than 20 hours/week may be combined.

If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.

Required Qualifications*

Current licensure as a Registered Nurse in the State of Michigan

BSN or Associate Degree/Diploma in Nursing along with a Masters Degree in Nursing

Minimum of two (2) years of Oncology RN experience within the last three (3) years

Minimum of two (2) years Ambulatory Care RN experience within the last five (5) years

NOTE: In order to be considered for this position the applicant must have met or will have met all the required qualifications prior to the start date of employment.

RESUME REQUIRED (for both internal & external applicants):

You must attach a complete and accurate resume to be fully considered for this position.

Desired Qualifications*

Experience with patients undergoing breast cancer treatment in the last three (3) years

Experience with patients undergoing surgical oncology experience in the last three (3) years

Experience as a Nurse Navigator or Clinical Care Coordinator in the last five (5) years

Ambulatory Care Experience with telephone triage/symptom management within the last five (5) years

OCN certification

Work Schedule

Hours/Week: 40 hours

Shift/Hours/Days:

? Day Shift; Monday-Friday, may include Saturdays/Sundays/Holidays in the future if clinic hours expand

? Hours may be variable (based on patient and volume needs)

Location:

? Rogel Cancer Center ? Ann Arbor with potential to work in other locations with expansion of division.

**SPECIAL NOTE** : Position funding will be supported for a full three (3) years from hire date through philanthropic funds. The position will be reviewed at that time for future funding.

All new employees are expected to float in times of low census.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Job Detail

Job Opening ID

264523

Working Title

CLINICAL CARE COORDINATOR: Ambulatory Care Services (Rogel Cancer Center - Nurse Navigator Breast Oncology)

Job Title

CLIN CARE COORD COMPETENT-NE

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Onsite

Full/Part Time

Full-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Um Hospital

Department

MM Gold Cancer Center

Posting Begin/End Date

6/02/2025 - 6/15/2025

Career Interest

Nursing- All Nursing

Nursing- Ambulatory Care and Clinics

Nursing- Oncology