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CLINICAL CARE COORDINATOR (Ambulatory Care- Center for Reproductive Medicine-Bloomfield Hills )

Mission Statement

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Responsibilities*

The Center for Reproductive Medicine offers an innovative and active program of advanced reproductive and fertility treatment to assist patients who may require such approaches to achieve a healthy baby. State-of-the-art techniques are available for a full array of services, including:

In vitro fertilization/embryo transfer (IVF/ET)

Controlled ovarian hyperstimulation (COH)

Cryopreservation of gametes and embryos

Ovulation induction

Gamete micromanipulation/intra-cytoplasmic sperm injection (ICSI)

Intrauterine insemination (IUI)

Ultrasound-guided embryo transfer

Comprehensive fertility evaluation

Embryo biopsy for preimplantation genetic diagnosis or screening

Reproductive endocrinology not related to fertility care.

Job Specific Responsibilities Include:

Provide the delivery of culturally sensitive, age-specific team-based care models in delivering nursing care for patients seen at the Center for Reproductive Medicine, which offers an innovative and active program of advanced reproductive and fertility treatment to assist patients who may require such approaches to achieve a healthy pregnancy.

Coordinating the Assisted Reproductive Technologies (ART) Program, including patient tracking and data monitoring, patient education and assessment, and quality assurance.

Directing care and management at the Center for Reproductive Medicine (CRM) includes, but is not limited to, patient/family education, counseling and support, collaboration with and referrals to other health care providers, and provision of education to nursing staff, students, fellows, residents, and the community.

Managing the care and education of patients undergoing ovarian induction, controlled ovarian hyperstimulation, and male factor infertility treatments.

Collaborating with and serving as a resource to the clinical team, including social workers, embryologists, and physicians regarding patient care.

Supporting clinical and translational research.

Following standard-of-care patient management and investigational clinical trial protocols.

Assisting physicians with all clinical activities and medical procedures such as intrauterine insemination, sonohysterograms, hysteroscopies, and ultrasounds

Attending and participating in conferences and continuing education/staff development programs to maintain knowledge of current literature.

Assisting physicians during procedures and monitoring IV sedation and recovery

Participating in clinic-wide quality assurance programs, root cause analyses, and facilitating implementation of telephone triage and inbasket management will be a primary function and will include triage calls and messages from patients, families, clinicians, and other healthcare team members.

Perform phone triage, including assessment, screening, clinical advice, education nurse visits (in-person/ video visits), in-clinic hands-on procedures, and other duties assigned.

Accurate and efficient documentation of nursing care.

Knowledge and appropriate use of internal and external resources.

Provide functional supervision to assistive personnel; collaborate with colleagues, other disciplines, and health care/community services to promote continuity of care.

Expectations:

Demonstrated critical thinking skills using the nursing process, excellent problem-solving skills, and demonstrated ability to set priorities.

Demonstrated customer service, interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals.

Demonstrated accountability and dependability, including a good attendance record and punctuality.

Demonstrated adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives.

Demonstrated knowledge and skills in providing patient and family education and coaching related to chronic conditions including, but not limited to, diabetes, asthma, and coronary artery disease.

Proficiency with typing and electronic health record documentation.

Ability to manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions.

Willingness to adapt to different populations, i.e., pediatrics, OB/GYN, and adult medicine, as patient demands. Based on the division's expansion, orientation and training would be provided for new subspecialties within primary care location.

Nursing Specific Info

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 26,000 employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world?s most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

What Benefits can you Look Forward to?

Hourly range for RSAM Registered Nurses $41.44 - $64.45 / hour

Evening Shift Differential-$3.00 / hour

Night Shift Differential- $4.00 / hour

Day Shift Weekend Differential- $2.90 / hour

Evening Shift Weekend Differential- $5.90 / hour

Night Shift Weekend Differential- $6.90 / hour

Charge Nurse Differential- $1.00 / hour

The benefit package includes:

+ Excellent medical, dental and vision coverage

+ 2:1 Match on retirement savings and immediate vesting

+ Generous Paid Time Off Allowances

+ Robust Tuition and Certification support programs

+ Large offering of no cost CEs and professional development for advancement

Nursing Specific Info

Salary & Nursing Framework Level:

This UMPNC RN posting is posted under the Role-Specific Advancement Model (RSAM) as:

CLIN CARE COORD- COMPETENT.

Actual RSAM LEVEL and salary will be determined at time of hire.

RSAM levels range from CCC-COMPETENT to CCC-EXPERT TO CCC-MASTERY TO CCC- MASTERY PLUS.

Required qualifications must be met by the candidate in order to be interviewed and considered for the position.

Posting may be filled after the initial 5-day posting period.

Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort.

Positions less than 20 hours/week may be combined.

If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.

Required Qualifications*

+ Current license to practice as a registered nurse in the State of Michigan

+ Required Educational Requirement: The applicant must meet one of the following:

+ Bachelors degree in nursing OR

+ Associate degree or diploma in Nursing and a masters degree or higher in Nursing

+ Three years recent, in the past five (5) years, RN experience providing direct care to patients receiving reproductive endocrinology and fertility care in an office or clinic setting.

+ Current ACLS by start date (September 1, 2025)

NOTE: Required qualifications must be met by the candidate in order to be interviewed and considered for the position.

RESUME REQUIRED (for both internal & external applicants):

You must attach a complete and accurate resume to be fully considered for this position.

Desired Qualifications*

Certification in Reproductive Endocrinology and IVF nursing through the American Society of Reproductive Medicine

RN experience with OB/GYN patients in the ambulatory care setting.

Work Schedule

**Shift/Hours/Days** : 20 hours (0.5 FTE) Day Shift

Mon-Fri with weekend and holiday requirementswith variable start times based on clinic needs.Hours may be variable based on patient and volume needs.

This position consists of a hybrid work schedule of at least 50% of appointment fraction onsite but is subject to change as the needs of the unit change.

**Location** : Center for Reproductive Medicine at Bloomfield Hills, 41000 Woodward Avenue, Suite 100 East, Bloomfield Hills, MI 48304, and other work locations as needed to support patient populations seen in different places.

Note: All new employees will be expected to float to a designated unit(s) in times of low census

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) .

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Background Screening

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.

Job Detail

Job Opening ID

264511

Working Title

CLINICAL CARE COORDINATOR (Ambulatory Care- Center for Reproductive Medicine-Bloomfield Hills )

Job Title

CLIN CARE COORD COMPETENT-NE

Work Location

Michigan Medicine - Ann Arbor

Ann Arbor, MI

Modes of Work

Hybrid

Full/Part Time

Part-Time

Regular/Temporary

Regular

FLSA Status

Nonexempt

Organizational Group

Um Hospital

Department

MM Bloomfield Hills Repro Med

Posting Begin/End Date

6/02/2025 - 6/08/2025

Career Interest

Nursing- All Nursing

Nursing- Ambulatory Care and Clinics

Nursing- Women's Birthing Center