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**Wage** : $75,000 annually

Apply **today** and shift your **career** into drive for **tomorrow** as a **Senior Operations Manager!**

Job Description:

+ Manages Operations Managers and other airport support staff

+ Responsible for daily operations, fleet availability, and revenue generation for his//her assigned function

+ Leads and supports processes to meet and exceed customer expectations, and ensure alignment of the sales force with those sales methods and processes

+ Resolves customer issues, ensuring a positive customer experience

+ Pro-actively drive the sales process that leads to the creation of a dynamic, customer-focused zone commercial organization focused on selling value-added solutions (VAS)

+ Constantly champions productivity improvements via employee involvement and accountability; ensures employees are following the Standards of Work (SOW)

+ Actively engages in effective communication plans focused on building employee engagement in order to achieve business results

+ Conducts performance evaluations that are timely and constructive, where applicable

+ Manages the airport and assigned locations/geographic areas when the General Manager is not present

+ Participates in the recruiting process, as required

+ Provides management with various updates and indicators as requested

+ Remains current on all administrative duties according to company policy

Qualifications:

+ 1-3 years of Customer Service or Operations Management

+ Experience in the car rental tourism industry is a plus

+ High School Diploma required Bachelor’s degree preferred

+ Sales Management and Coaching

+ Ability to manage and motivate a Team

+ Customer Focused – ability to resolve customer service issues

Benefits and Perks:

Not only do you get to be part of an organization where you **Drive** your **Potential** , **Power** your **Passion** !! Below are a few perks and discounts:

+ Up to 40% off the base rate of any standard Hertz rental

+ Medical, Dental & Vision plan options

+ Paid Parental Leave & Adoption Assistance

+ Employee Assistance Program for employees & family

+ Educational Reimbursement & Discounts

+ Perks & Discounts –Theme Park Tickets, Gym Discounts & more

The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

US EEO STATEMENT

At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

EOE, including disability/veteran