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Trustmark’s mission is to improve wellbeing – for everyone. It is a mission grounded in a belief in equality and born from our caring culture. It is a culture we can only realize by building trust. Trust established by ensuring associates feel respected, valued and heard. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture of diversity and inclusion where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves. At Trustmark, we have a commitment to welcoming people, no matter their background, identity or experience, to a workplace where they feel safe being their whole, authentic selves. A workplace made up of diverse, empowered individuals that allows ideas to thrive and enables us to bring the best to our colleagues, clients and communities.

About the role

Responsible for underwriting applications by evaluating and selecting risks in accordance with established underwriting guidelines, standards of quality, quantity, and Federal/State legislation. Responsible for analyzing and resolving complex situations while providing assistance to customers, staff, management, and other departments.

Key Accountabilities:

+ Processes, reviews, analyzes, and makes informed underwriting decisions using established guidelines on 70-80 new / increase applications daily. Ensures compliance with Federal and State Legislative and regulatory statues.

+ Communicates effectively with customers and associates both verbally and in writing. Handles incoming calls and emails by investigating and resolving inquiries or concerns in a professional manner and with minimal supervision.

+ Handles delegated services issues independently and ensures timely resolution for operational efficiency.

+ Participates in projects related to system enhancements, production issues, or new products.

+ Assists in cross-training of team members and assists with preparing feedback for trainees.

+ Other duties as needed/assigned to ensure goals are met.

Minimum Requirements:

+ High School Diploma or GED with 2-4 years of work experience.

+ Ability to analyze data, interpret general business periodicals, professional journals, technical procedures, or governmental regulations to make risk-based decisions. Ability to write reports, business correspondence, and procedure manuals.

+ High attention to detail and accuracy.

+ Proficiency in Microsoft Office (i.e., Word, Excel, Outlook, PowerPoint)

+ Excellent communication skills, both verbal and written.

+ Ability to work independently with minimal supervision.

Preferred:

+ 1-3 years of experience in underwriting or a related insurance role.

+ High knowledge of medical terminology.

+ Experience working high volume, complex accounts.

The compensation range for this role is (based on the corporate location in Lake Forest, Illinois):

$24.38 - $35.23 per hour

The final salary offer will be determined based on factors such as location, qualifications, experience, skill set, and other relevant factors. This position may also be eligible for bonus. We understand that compensation is an important factor when considering a new opportunity, and we strive to provide a competitive salary within the market.

Brand: Trustmark

In addition to compensation, we offer a comprehensive benefits package that includes: Health/dental/vision, life insurance, FSA and HSA, 401(k) plan, Employee Assistant Program, Back-up Care for Children, Adults and Elders and many health and wellness initiatives. We also offer a Wellness program that enables employees to participate in health initiatives to reduce their insurance premiums. For questions about compensation and benefits, please speak to the Recruiter if you decide to apply and are selected for an interview.

Trustmark is committed to leveraging the talent of a diverse workforce to create great opportunities for our people and our business.  We are an equal opportunity employer, including disability and protected veteran status.

Join a passionate and purpose-driven team of colleagues who contribute to Trustmark’s mission of helping people increase wellbeing through better health and greater financial security. At Trustmark, you’ll work collaboratively to transform lives and help people, communities and businesses thrive. Flourish in a culture where appreciation, mutual respect and trust are constants, not just for our customers but for ourselves.

Introduce yourself to our recruiters and we'll get in touch if there's a role that seems like a good match.

When you join Trustmark, you become part of an organization that makes a positive difference in people’s lives. You will play a vital role in delivering on our mission of helping people increase wellbeing through better health and greater financial security. Our customers tell us they simply appreciate the personal attention and knowledgeable service. Others tell us we’ve changed their lives.

At Trustmark, you’ll be part of a close-knit team. You’ll enjoy abundant opportunities to grow your career. That’s why so many of our associates stay at Trustmark and thrive. Trustmark benefits from more than 100 years of experience but pairs that rich history with a palpable sense of optimism, growth and excitement for what’s ahead – and beyond. This is a place where associates bring their whole selves to work each day. A place where you can be yourself. Whatever your beyond is, you can achieve it at Trustmark.