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Full time (80 hours biweekly)

M-Th 7am-7pm and Fri 7am-4pm

Cover 8 hour shift during these clinic hours. 2 open and 2 close shifts.

Weekend and holiday rotation

General Summary

Performs diversified secretarial/clerical duties requiring knowledge of medical terminology and healthcare billing protocols. Provides support for department head and department staff as needed.

Duties and Responsibilities

Essential Functions:

+ Answers telephones, routes callers, takes messages and provides routine information to callers.

+ Greets and registers patients in accordance with established policies and procedures.

+ Schedules patient appointments within established parameters.

+ Performs a variety of billing functions including recording patient information, preparing and submitting patient charge vouchers and processing insurance information.

+ Bills insurance carriers for appropriate payments.

+ Contacts carriers to follow up on balances due.

+ Maintains up-to-date patient accounts.

+ Prepares and maintains records of patient charges.

+ Creates medical records for new patients.

+ Establishes and maintains files and records on an ongoing basis.

+ Schedules meetings, training and other requirements for staff.

+ Enters and/or retrieves data from established computer files using knowledge of various computer software applications.

+ Compiles data for and prepares regularly scheduled or special reports, analyses and statements.

Common Expectations:

+ Maintains established policies and procedures, objectives, quality assessment and safety standards.

+ Maintains professional growth and development.

+ Provides outstanding service to all customers; fosters teamwork; and practices fiscal responsibility through improvement and innovation.

+ Opens and routes incoming mail; distributes correspondence and other material to staff.

+ Orders office supplies as necessary.

+ Participates in administrative staff meetings and attends other meetings as assigned.

Qualifications

Minimum Education:

+ High School Diploma or GED Required

Work Experience:

+ Less than 1 year 6 months Required

Knowledge, Skills, and Abilities:

+ Medical Terminology.

Benefits Offered:

+ Comprehensive health benefits

+ Flexible spending and health savings accounts

+ Retirement savings plan

+ Paid time off (PTO)

+ Short-term disability

+ Education assistance

+ Financial education and support, including DailyPay

+ Wellness and Wellbeing programs

+ Caregiver support via Wellthy

+ Childcare referral service via Wellthy

Quality of Life. The borough of Hanover was settled in the mid-1700s as part of York County and is known for its fertile land and productive farming community. It is geographically located 19 miles southwest of York, Pennsylvania and 54 miles northwest of Baltimore, Maryland. Because of its proximity to Maryland, South Hanover is a popular hometown for commuters and their families. The appeal is the affordable housing prices, reasonable Pennsylvania cost of living and pleasant community lifestyle. With convenient routes leading north, south, east and west, one can chart an easy route to major East Coast cities. Hanover is a hotbed of activity for business growth and development. Visitors come to enjoy performing arts, outdoor recreation, museums, festivals, farm-fresh flavors and microbreweries. Several major food and snack brands make Hanover their national headquarters. (Patient population: 15,500)

WellSpan Health is an Equal Opportunity Employer. It is the policy and intention of the System to maintain consistent and equal treatment toward applicants and employees of all job classifications without regard to age, sex, race, color, religion, sexual orientation, gender identity, transgender status, national origin, ancestry, veteran status, disability, or any other legally protected characteristic.