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Why USAA?

At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. Be part of what truly makes us special and impactful.

The Opportunity

We are currently seeking a talented Regulatory Relations Manager Lead for one of our USAA locations.

As a dedicated Regulatory Relations Lead, will provide a broad range of strategic and tactical management of regulatory agency relationships. Responsibilities include promoting clear and consistent internal and external communications, identifying emerging regulatory issues, and support to management strategy concerning regulatory matters. Regulatory Relations oversees critical regulatory processes including the examination lifecycle, remediation and clearance of examination findings and ad hoc regulatory requests. The position requires recurring interactions with regulators, Lines of Business personnel, risk management, and other partners. Objectives include effective regulatory examination outcomes and the coordination and management of relationships with regulatory agencies. The primary focus of this position is the coordination and quality control of the regulatory examination process, including ensuring appropriate levels of examination preparedness and the quality and timeliness of information provided to regulators.

We offer a flexible work environment that requires an individual to be **in the office 4 days per week.** This position can be based in one of the following locations: San Antonio, TX, Plano, TX, or Charlotte, NC. Relocation assistance is **not** available for this position.

What you'll do:

+ Acts as a subject matter expert to the Business and control functions on regulatory and supervisory developments; and to the regulators on USAA specific developments.

+ Serves as a central resource in developing strategies for the execution of regulatory exams and supervisory developments

+ Implements industry best practices for regulatory examination management by providing centralized task management and expertise.

+ Develops and communicates insights on USAA-specific regulatory engagement issues, in addition to broader regulatory industry-wide issues/themes.

+ Leads, assembles, and facilitates stakeholder responses to questions and information requests received from regulators, ensuring timely delivery and escalating when needed.

+ Ensures quality assurance is performed on stakeholder responses ensuring completeness and accuracy before submitting responses to regulators.

+ Serves as an expert resource to team members on escalated issues and process improvement projects.

+ Provides subject matter expertise to cross functional project teams when needed.

+ Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures.

What you have:

+ Bachelor’s degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree.

+ 8 years work experience with regulatory interactions to include interfacing with regulators and risk management policies and frameworks.

+ Demonstrated experience working in a highly regulated environment.

+ Advanced knowledge of laws and regulations applicable to large financial institutions (e.g. OCC Heightened Standards, FFIEC Handbooks and Guidance)

+ Expert knowledge of relevant industry regulations and risk management with the ability to consult and provide insight and guidance.

+ Demonstrated ability to interface with the most senior leaders to provide effective guidance and regulatory expertise.

+ Demonstrated ability to develop and communicate complex concepts verbally and in writing

+ Advanced knowledge of Microsoft Office tools to include Word, Excel and PowerPoint.

What sets you apart:

+ Experience working in regulatory relations within a large financial services institution.

+ Prior work experience at the OCC, FDIC, or Federal Reserve.

+ IT risk management experience.

+ US military experience with skills related to one of the following MOS’s: Navy (Legalman (LN)), Marines (4402,4405, 4406, 4410, 4430), Army (27A/42 series/59A/97A/45A/46A/34A), USAF (1102C1 / 1340-1341 / 1C3X1 / 1D7XX)

**Compensation range:** The salary range for this position is: $143,320 - $273,930.

**Compensation:** USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location.

Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

**Benefits:** At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

For more details on our outstanding benefits, visit our benefits page on USAAjobs.com.

_Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting._

_USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran._

USAA is an EEO/AA Employer - applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity or expression, pregnancy, protected veteran status or other status protected by law.