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Employment Type:

Full time

Shift:

Day Shift

Description:

Come join our newest program supporting the ACO Clinically Integrated Network, affiliated with our Medical Group Practices at Trinity Health Of New England!

Based in Chicopee but covers Springfield and Agawam

Position Purpose

The Community Health Worker (CHW) supports the care management and coordination activities of the care team in the CIN.

What you will do

+ Mail educational materials and letters, schedule patient appointments, locate and obtain outside patient records

+ Collaborate with community partners, such as VNA agencies, caregiver programs, and DME providers

+ Use general knowledge of medical conditions, nutrition, and diet to educate patients

+ Assist in locating and updating patient clinical records

+ Facilitate patient and caregiver access to community resources programs, Meals on Wheels, senior centers, chore services, etc

+ Screen patients to assess for depression, substance use, and mental health disorders; respond with appropriate interventions and/or referrals

Minimum Qualifications

+ High school diploma

+ Medical Assistant Certificate preferred. Associates degree or equivalent medical experience preferred

+ Qualified as a Certified Application Counselor for MassHealth program or is willing/able to complete required trainings to support patients in demonstrating eligibility requirements

+ Minimum of five years’ work experience. Experience addressing the Behavioral Health (BH) and Health Related Social Needs (HRSN) of children, youth, and families in a health care setting and/or possessing specialized training, degree, licensing, or certification

+ Minimum of two years' experience within a healthcare related organization (e.g. health system, hospital, clinic, provider practice, health insurance company, pharmaceutical company, etc.) required

+ Bilingual candidates are encouraged to apply.

Position Highlights and Benefits

Full time 40hrs M-F

Ministry/Facility Information

We are a group of primary care providers, specialists and surgeons serving patients in Connecticut and western Massachusetts. Part of Trinity Health Of New England, we offer primary care, specialty care, surgery, urgent care, rehabilitation, and imaging and lab services for thousands of patients every year.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran