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Responsibilities

+ Visits patients to confirm daily menu selection, all patient food and diet related needs. Communicates diet-related needs to clinical team members.

+ Accurately completes patient tray process: menu selections, tray assembly, tray delivery to patients

and pickup as assigned, special request and off-time meal deliveries.

+ Must transport ReTherm cart (and/or room service transport cart) to and from the Food and Nutrition department, patient rooms and various hospital locations.

+ Works cooperatively with team members, patients, and patient unit staff; coordinating customer services.

+ Ensures Patient Satisfaction score for the department is met.

+ Ensures accurate and timely processing of patient information from written and verbal communication. Communicates appropriately to the diet office staff.

+ Promotes customer satisfaction by courteous, confidential service. Resolves all customer requests in a timely manner. Conducts Hospitality Rounds following each meal. Provides caring and responsive service to patients on a daily basis.

+ Inventories, gathers, and delivers floor stock to units as designed by each facility.

Qualifications

Preferred:

-Minimum of one year of direct patient care in a hospital setting and/or one year minimum in food service

-High school graduate or equivalent.

Overview

At CHI Health Creighton University Medical Center - Bergan Mercy, our focus is patient-centered care. Our level I trauma center and academic medical center campus is designed to heal the body, mind, and spirit of every person in a more comfortable, less stressful hospital environment. Our full range of medical services includes trauma services, heart and vascular care, emergency services, surgery, maternity, cancer care, and diagnostic imaging.

Pay Range

$14.78 - $20.33 /hour

We are an equal opportunity/affirmative action employer.