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_Help at Home is the leading national provider of in-home personal care services, where our mission is to enable individuals to live with independence and dignity at home. Our team supports 66,000 clients monthly with the help of 53,000 compassionate caregivers across 12 states. We’re looking for people who care about others, who are willing to listen, lean in and make impactful change. Each role at Help at Home can have a positive impact in supporting our caregivers and clients. If you are someone who leads with passion and integrity and are looking to join a rapidly growing, industry leading team, Help at Home may be a good fit for you._

Job Summary:

Join a mission-driven team making a meaningful impact in communities across the country.

The Help at Home Community Foundation is seeking a **Foundation Operations Manager** to serve as the operational backbone of our growing foundation. This role is key to ensuring our strategic and philanthropic efforts run smoothly and effectively. As Foundation Operations Manager, you’ll own and drive all core systems, processes, reporting, and contract management functions that support the Foundation’s mission. From coordinating programs and managing grant tracking, to supporting fundraising, donor engagement, and community outreach events—you’ll help power both the day-to-day and long-term success of our work.

This is a highly autonomous, individual contributor role, ideal for someone with nonprofit and systems experience who thrives in a fast-paced, purpose-driven environment. We’re looking for a proactive problem-solver with strong technical capabilities, operational savvy, and a passion for creating positive change.

**This is a remote position with travel expectations to community and fundraising events once or twice a quarter.

_Essential Duties and Responsibilities:_

Foundation Systems & Processes

+ Own and continuously improve core Foundation systems, processes, policies, and reporting mechanisms.

+ Manage internal systems that support program execution, data tracking, and strategic reporting.

+ Implement tools and workflows that drive organizational efficiency, compliance, and scalability.

Fundraising & Donor Relations Support:

+ Oversee fundraising activities, including donor management, CRM oversight, campaign logistics, and high-quality stewardship efforts.

+ Develop and maintain templates, tools, and reports that support donor engagement and revenue tracking.

+ Collaborate on donor engagement strategies and fundraising communications.

Contract & Policy Management:

+ Own the end-to-end process for maintaining, organizing, and updating all contracts related to Foundation initiatives, partners, and vendors.

+ Ensure contract compliance, renewal timelines, and document accuracy in coordination with legal and operational stakeholders.

+ Maintain policies and governance documentation across all arms of the Foundation.

Grant Management & Reporting:

+ Track grant opportunities, preparing applications, and managing submission deadlines.

+ Report on grants and donations, aligning with internal and external compliance standards.

+ Deliver timely metrics and documentation to stakeholders, funders, and auditors.

Program & Event Coordination

+ Lead logistics and operations for Foundation programs and community events.

+ Serve as a point of contact for internal stakeholders and community partners involved in Foundation programs.

+ Support volunteer and community engagement initiatives, including event coordination and impact tracking.

_Required Skills/Abilities:_

+ Proven ability to manage and own complex projects and systems with a high level of accountability.

+ Strong organizational, analytical, and communication skills; able to translate vision into action.

+ Proficiency in Microsoft Office Suite, project management tools, and donor databases (e.g., Donor Perfect, Submittable).

+ Ability to create structure and clarity in ambiguous or evolving situations.

+ Demonstrated experience working within nonprofit organizations or philanthropic foundations.

+ Excellent interpersonal skills.

+ Ability to build collaborative relationships.

_Education and Experience:_

+ Bachelor's degree in nonprofit management, public administration, business, or related field strongly preferred. High School Diploma or GED required.

+ Minimum of three (3) – five (5) years of experience in nonprofit operations, development, or program management roles.

+ Experience with cross-functional coordination and stakeholder communication at various organizational levels.

+ Preferred experience:

+ Experience in nonprofit operations, fundraising strategy, or grants management.

+ Familiarity with home care, healthcare, or public health nonprofit environments.

+ Experience in creating, managing, and improving internal processes and systems.

_Physical Requirements:_

+ Prolonged periods sitting at a desk and working on a computer

+ Ability to travel 10% of time; may fluctuate based on business needs

_Physical Requirements:_

+ Prolonged periods sitting at a desk and working on a computer

_Salary Range:_

$75,000 - $85,000

_Benefits:_

+ Direct deposit

+ Healthcare, dental, and vision insurance

+ Paid time off and parental leave

+ 401k

+ Ongoing, in-depth training opportunities

+ Meaningful work with clients who need your help

+ Career growth and experience with an industry leader with 40+years of history in a high-demand field