• Office & Admin Specialist Int - Records Specialist

    State of Minnesota (Duluth, MN)


    Working Title: Office & Admin Specialist Int - Records Specialist

     

    Job Class: Office and Administrative Specialist, Intermediate

    Agency: Minnesota State

    + **Job ID** : 86680

    + **Location** : 2101 Trinity Road, Duluth MN 55811

    + **Telework Eligible** : No

    + **Full/Part Time** : Full-Time

    + **Regular/Temporary** : Unlimited

    + **Who May Apply** : Open to all qualified job seekers

    + **Date Posted** : 06/05/2025

    + **Closing Date** : 06/18/2025

    + **Hiring Agency/Seniority Unit** : MN St Colleges & Universities / Lake Superior-Duluth-CC-AFSCME

    + **Division/Unit** : MnSCU Lake Superior Duluth / MnSCU Lk Sup Duluth AFSCME

    + **Appointment Type** : Unlimited, Full-time

    + **Work Shift/Work Hours** : 8:00AM - 4:30PM

    + **Days of Work** : Monday - Friday

    + **Travel Required** : No

    + **Salary Range:** $20.45 - $27.12 / hourly; $42,699 - $56,626 / annually

    + **Classified Status** : Classified

    + **Bargaining Unit/Union** : 206 - Clerical/AFSCME

    + **Work Area** : Records / Registrar

    + **FLSA Status** : Nonexempt

    + Designated in Connect 700 Program for Applicants with Disabilities (https://mn.gov/mmb/careers/diverse-workforce/people-with-disabilities/connect700/) : Yes

     

    The work you'll do is more than just a job.

     

    At the State of Minnesota, employees play a critical role in developing policies, providing essential services, and working to improve the well-being and quality of life for all Minnesotans. The State of Minnesota is committed to equity and inclusion, and invests in employees by providing benefits, support resources, and training and development opportunities.

     

    This position exists to support the processing and customer service functions of the Records Department at Lake Superior College and ensures the timely, accurate and secure recording of confidential data of Records information. Processing responsibilities include but are not limited to the following: credit and non-credit registrations, contracted courses, college in the schools (CITS) course builds and registrations, post-secondary enrollment option applications (PSEO), credit by exam, grade changes, course cancellations, satisfactory academic progress, graduation, and petition processing. Customer service functions include: communicating with students regarding Records related issues in person, via telephone and email, and serving as a resource for colleagues on Records related policies and procedures. Additional responsibilities including assisting with departmental and campus committees and events.

    Minimum Qualifications

    + Knowledge of program procedures sufficient to prepare correspondence, reports and informational packets.

    + Knowledge of general office equipment and procedures such as basic math, typing, data entry and related functions.

    + Knowledge of business English, spelling, grammar and typing sufficient to type and edit a variety of written documents.

    + Ability to communicate effectively and professionally with students and prospective students orally and in writing.

    + Ability to handle stress which occurs as a result of constant flow of people and projects.

    + Ability to train others in technical and human relation skills.

    + Ability to maintain the confidentiality of student information in order to comply with laws, rules, policies and procedures.

    + Ability to understand and apply oral and written instructions.

    + Ability to independently organize, prioritize one’s own work and meet deadlines on multiple projects and assignments.

    + Excellent keyboarding and computer skills (email, word processing, web page, PowerPoint, spreadsheet, databases) sufficient to disseminate and communicate with students and the general public.

    Preferred Qualifications

    + Demonstrated ability to work successfully with persons from diverse backgrounds, and commitment to diversity and inclusion initiatives.

    + Knowledge of Minnesota State programs, policies and procedures sufficient to answer questions for future LSC students.

    + Knowledge/experience with student information systems such as the Integrated Student Record System (ISRS).

    + Demonstrate ability to work successfully with persons from diverse backgrounds, and commitment to diversity and inclusion initiative.

    AN EQUAL OPPORTUNITY EMPLOYER

    Minnesota State Colleges and Universities is an Equal Opportunity employer/educator committed to the principles of diversity. We prohibit discrimination against qualified individuals based on their race, sex, color, creed, religion, age, national origin, disability, protected veteran status, marital status, status with regard to public assistance, sexual orientation, gender identity, gender expression, or membership in a local commission as defined by law. As an affirmative action employer, we actively seek and encourage applications from women, minorities, persons with disabilities, and individuals with protected veteran status.

     

    Reasonable accommodations will be made to all qualified applicants with disabilities. If you are an individual with a disability who needs assistance or cannot access the online job application system, please contact the job information line at 651-259-3637 or email [email protected] . Please indicate what assistance is needed.