• Future Opportunities - Retail Branch Manager

    Genisys Credit Union (UT)


    Sometimes the right opportunities are just around the corner!

    We invite you to submit an application so that we can stay in touch

    about future positions that may become available within Genisys **.**

     

    At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a future Branch Manager position at one of our many branches! This position has the opportunity to earn incentive pay.

    Position Purpose:

    Position requiresresponsibility for directing and administering the day-to-day sales andoperational efforts of the Branch. Plans, directs, and manages the memberservices activities of the branch with oversight of a full range of productsand services to members and prospective members through needs based selling.Holds direct responsibility as a leader/coach to achieve branch sales,business, financial and marketing goals, and to improve the share of market forthe branch area. Oversees branch service quality, physical security, internalcontrols and audit integrity, and appearance.

    Job Duties(include but not limited to):

    + **Works with their RegionalManager, VP Sales & Service, and other Senior Team members, to develop,communicate, and implement branch sales plans and directives.**

    + **Supervises work schedulingand workflow of daily routine operations.**

    + **Addresses and resolvessales related problems. Implements and monitors sales and service qualityplans. Implement credit union plans at the branch level to assure consistencyand productivity commensurate with staffing levels, facilities, and marketarea.**

    + **Addresses and resolvessales related problems. Implements and monitors sales and service qualityplans. Implement credit union plans at the branch level to assure consistencyand productivity commensurate with staffing levels, facilities, and marketarea.**

    + **Supervises and assists withmember services and teller functions.**

    + **Provides leadership througheffective coaching and communication.**

    + **Conducts regular meetingswith Branch employees to inform and train. Discusses areas needing improvementand changes in procedure: Monthly Observation Coaching, weekly one-on-onecoaching, and weekly sales meetings.**

    + **Ensures that members'requests and questions are promptly resolved**

    + **Promotes branch business developmentand seeks to broaden member base, implements Credit Union member servicequality standards and ensures adherence to service quality programs. Proactivein maintaining member satisfaction through branch employee knowledge levels,courtesy, appearance, responsiveness, accuracy, and communications. Handlesunusual or difficult member situations beyond the scope of branch personnel.Works with HR to resolve serious personnel problems which are escalated to theRetail Branch Manager.**

    + **Fills in and performsduties in Branch positions as needed.**

    Qualifications:

    + **Bachelor’s Degree required**

    + **Two to five years ofrelated experience in a financial institution, with a minimum of two years ofsupervisory experience**

    + **Sales Experience**

    Skills/Abilities:

    + Strong interpersonal,leadership, and supervisory skills

    + Wellorganized

    + Attentionto detail

    + Abilityto operate related computer applications and basic business equipment

    + Goodmarketing skills

    + Abilityto maintain an effective and efficient work flow

     

    EOE M/F/Disability/Veteran